Customer Sucess Specialist

**Job Title**: Customer Success Specialist (CSS) **Location**: Penang **Employment Type**: 12 month contract (renewal contract) **About the Role**: **Key Responsibilities**: - Assist customers in placing online orders, resolving inquiries, and managing concerns with a professional attitude. - Ensure the confidentiality and security of customer payment and...

**##We're Hiring: Customer Success Specialist (Chinese Speaker) ##** Are you passionate about delivering exceptional customer service and solving problems with a proactive attitude? Do you thrive in a fast-paced, customer-focused environment? If so, this opportunity is for you! What You'll Do: ✔Help customers with online orders and provide timely...

**Role: Travel (Customer Success Specialist)** - Language: Japanese - Start Date: 31st July & 11th Sep - Location: Penang - Salary: RM 7300 to RM 11000 (including allowances) - Education: Fresh Graduates can apply - Experience: CS experience preferred (not mandatory) - Shift: Rotational (24x7) - Assist Japanese-speaking customers with travel-related...

Vacancy: Customer Success Specialist - English (Malaysians) Location: Penang, Malaysia. **Salary**: Budget - RM3500 Work Hour: Rotational Shift Start Dates: ASAP Job description CSS represents the brand, the culture, and the values of the client - Your attitude and how you behave will determine how our client is perceived by its customers - It is...

**Role: Social Media Customer Success Specialist** - Language: Japanese - Start Date: 5th Aug - Location: Penang - Salary: Up to RM 9000 (including all allowances) - Education: Fresh Graduates can apply - Experience: Preferred in Customer Service (not mandatory) - Shift: Mon-Sun 07:00am to 08:00 pm (Rotational) - Engage with customers on social media...

Job Title: Customer Success Specialist - Mandarin + English - Location: One Precinct, Bayan Baru Pulau Pinang - Shift: 5 working days (Rotational Shift) Job Highlights - Work Life Balance Environment - Young, energetic, and supportive team! - Diversified and inclusive culture - Language and Night Shift Allowance Job Responsibilities: - Support customers to...

**Key Responsibilities**: - **Lead Generation and Tech-Savvy Follow-Up**: Utilize your understanding of Tech, Business and AI courses of Kidocode to effectively call, invite, and schedule parents for Free Trial Classes, showcasing how our products stand out in the tech-education field - **Engagement in Tech-Oriented Trial Classes**: Assist in Free Trial...

The **Customer Service Representative** interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Essential Functions/Core Responsibilities: - **Minimum Skills to...

Represent the brand, the culture, and values of our clients - Maintain a positive, empathetic, and professional attitude toward customers at all times. - Handle customer’s concerns positively and professionally - Ensure efficient problem and complaint resolution - Capture client feedback for future improvement - Capture the nature of Client contacts. -...

**Main Duties**: 1. Work by shift, 2 off days per week 2. High Commission 3. Hybrid Working 4. Engage with customer on general enquiries 5. engage with customer on promotional or special project 6. Make appointment for customer to visit branch 7. Engage with customer via Meta, Google, Whatapps, Call 8. Must be fluent in speaking & writing English,...