Customer Service

2.**Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. 3.**Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering...

**Processing order on Online Platform (Shopee & Lazada).**: - **Handle customer enquiry on online platform / whatapps.**: - **Deal with courier service for pick up & related issue.**: - **Handle customer complaint & replacement.**: - **Prepare airway bill and ad hoc task.** **Job Requirements**: - **Diploma or higher level.**: - **Minimum 2 years...

Responsibilities: 1. Ensure sales orders from customers are promptly processed and play an integral role in the coordination process with internal departments, keeping customers updated on the delivery status. 2. Engaged in CS activities, CSR/ Billing Clerk/ SCC DO Assistant. 3. Liaise with production on datelines to fulfill customers' requirement. 4. Attend...

Executive, Operations & Customer Service **If you are looking to excel and make a difference, take a closer look at us...** The Personal Financial Services Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling....

**Job Scope / Summary**: - Provide excellent customer services to assigned accounts (Pallet Division) by ensuring customer satisfaction from order management till debts collection. **Responsibilities**: - Support Account Management Team to attain sales target by communicating on status of order and position of sales regularly. - Coordinates with Account...

The Customer Service Executive is responsible for managing and maintaining relationships with customers, ensuring their accounts are handled efficiently and effectively. This role involves addressing customer inquiries, process customer orders, resolving issues, and ensuring customer satisfaction while meeting organizational goals. **Responsibilities**: 1....

The Customer Service Executive is responsible for managing and maintaining relationships with customers, ensuring their accounts are handled efficiently and effectively. This role involves addressing customer inquiries, process customer orders, resolving issues, and ensuring customer satisfaction while meeting organizational goals. **Responsibilities**: 1....

Handle customer inquiries related to shipments, order status, returns, and delivery schedules - Coordinate with warehouse staff to ensure timely picking, packing, and dispatch of orders - Resolve order discrepancies, delivery delays, and damaged or missing items - Maintain accurate records of orders, customer interactions, and warehouse updates - Generate...

2. **Providing product or service information**: They provide customers with accurate and detailed information about the products or services offered by the organization. 3. **Resolving customer issues**: They work to resolve customer issues and complaints in a timely and efficient manner, providing solutions to problems and answering questions. 4....

Responsibilities & Task: - To liaise with the production Department and customer to ensure all orders are processed and delivered on time. - To confirm and feedback to customers regarding delivery date and quantity of goods. - To confirm the outstanding orders with customers where goods have been produced but yet to be delivered. - To prepare daily delivery...