**Job Summary**

**Responsibilities**
- Assist healthcare providers with patient care tasks, including preparing patients for examinations and procedures.
- Manage patient records by filing documents accurately and maintaining confidentiality in accordance with HIPAA regulations.
- Utilize Athenahealth software for scheduling appointments, managing patient information, and processing medical billing as needed.
- Communicate effectively with patients over the phone, demonstrating excellent phone etiquette while addressing inquiries and concerns.
- Collaborate with the clinical team to develop and implement care plans tailored to individual patient needs.
- Ensure the clinic environment is clean, organized, and welcoming for patients.
- Assist in inventory management by monitoring supplies and placing orders when necessary.

**Qualifications**
- Previous experience in a clinical or hospital setting is preferred.
- Familiarity with dental terminology is a plus.
- Knowledge of medical billing processes and insurance verification is advantageous.
- Strong understanding of HIPAA regulations to ensure patient confidentiality.
- Excellent organizational skills with the ability to multitask effectively in a fast-paced environment.
- Proficient in using electronic health record systems, preferably Athenahealth.
- Strong interpersonal skills with the ability to communicate clearly and compassionately with patients and staff alike.

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Maternity leave

Schedule:

- Monday to Friday
- Weekend jobs

**Experience**:

- Clinical trials: 1 year (preferred)

Work Location: In person

Application Deadline: 07/13/2025