E-hailing and Delivery Service Customer Service

1 day ago

Johor Bahru, Malaysia Lean IT Consultants Sdn Bhd Full time

**JOB REQUIREMENTS**:

- Excellent communication and writing skills in **English** and **Bahasa Malaysia.**
- Able to communicate in **Mandarin** since it will be dealing with a Mandarin Speaker.
- **SPM leavers** are encouraged to apply.
- Able to work on **rotational shifts.**
- Prior working experience in the **call service industry** will be an added advantage.
- Good problem-solving skills and ability to perform under a high paced working environment.
- Age Group**:18-55 years old.**

**JOB DESCRIPTION**:

- Exceeding customer expectation in terms of customer service & accurate information.
- Working in a team to achieve the required KPI elements and SLA.
- Proficient in computer typing skills
- Ability to handle multiple tasks in a fast-paced environment.
- Good computer literacy

**Job Types**: Full-time, Contract
Contract length: 24 months

Pay: Up to RM4,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Rotational shift

Supplemental Pay:

- Signing bonus

**Language**:

- Mandarin (preferred)

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