Assistant Director of Sales

SUMMARY OF JOB SCOPE

The Assistant Director of Sales (ADOS) mission is to assist the Director of Business Development to supervise the overall sales effort of the hotel, including developing new accounts, maintaining existing accounts, rate and inventory management, supervision of sales related personnel, implementation of sales and marketing strategies so as to maximize profits of the hotel while maintaining guest and associate satisfaction. The ADOS is to effectively achieve or exceed sales goals set by the Head of Sales & Marketing Department and maximizes revenues and yield potential. Promote the desired work culture around the IXORA HOTEL PENANG core values and the brand ethos.

DUTIES AND RESPONSIBILITIES:

- Assist the Head of Sales & Marketing on day to day activities including supervising of the overall sales effort of the hotel
- Implementation of Sales and Marketing strategies in order to maximize profits of the hotel
- Assist the Head of Sales & Marketing in supervising all sales related personnel
- Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely
- To comply with property rules and regulations as outlined in the Employee Handbook, which may from time to time be amended or replaced.
- To comply with any other directive/assignments from Senior Management which may be requested from time to time
- Support and effectively contribute to all Sales & Marketing Department short and long-term sales objectives.
- Maintains cordial and professional inter hotel relations, supporting all departments in the achievement of all hotel targets and standards.
- Develop and maintain relationships with key accounts in order to maximize room sales.
- Provide updated information on market research conducted.
- Analyze current and potential market/trends, coordinate all activities to maintain and increase revenue.
- Conduct weekly survey and gather intelligence on hotel competitors’ product development, offers and promotions (rooms, F&B, C&E), and report findings according to requirements.
- Ensure account profiles in Opera S&C are up to date (i.e. contacts, activities, profile details).
- Procure new and repeat business by monitoring contact with existing and potential clients from all key sources, e.g. companies, government departments, agencies, commercial houses, private clubs and professional associations within local market.
- Support and follow pricing decisions in line with company and property policy.
- Interact with potential clients to generate corporate / government business for short and long stay
- Meet with guests from major Top Producers (Key Accounts) staying in the property to ensure satisfaction
- Maintain a positive community image for self and property and remain current on local business trends. Participate in voluntary organizations which are business related.
- Establish and continuously update digital / mailing lists/ database.
- Help to organize and attend major sales/PR related functions within and eternally on behalf of the Sales & Marketing the Department.
- Attend regular meetings and briefing as required so as key information is communicated & disseminated properly and in a timely manner.
- Attend Revenue Meeting, Business Review and or key meetings as required.
- Produce monthly weekly report and forecast.

**Job Types**: Full-time, Permanent

**Salary**: RM7,000.00 - RM8,000.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided

Schedule:

- Fixed shift

Ability to commute/relocate:

- Perai: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- SALES & MARKETING IN HOTEL INDUSTRY: 6 years (preferred)

**Language**:

- English (preferred)