Quality Analyst I

**An Amazing Career Opportunity for a QUALITY ANALYST I **

**Location: i-Park, Kulai**

**Job ID: 37985**

Do you LOVE rewards as much as we do? Do you enjoy the planning, implementation, and communication of Total Rewards Programs?

Does compensation, sales incentives, global position structures, career frameworks, health and wellness benefits, global mobility, immigration, and M&As - get you out of bed in the morning? If so, we want to hear from you

**Who are we?**

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely.

Are you ready to make a difference? Join us and help shape the future of security.

**As our**QUALITY ANALYST I** you’ll support HID’s success by**:
**Summary**

Ensure product and service provides a high level of quality that meets customer expectation. The Engineer will put in place a system to measure an organization’s performance and then report on its findings, liaising with Manager and Staff, and coordinating procedures to address any deficiencies. In addition, they formulate or help formulate quality procedures as well as conducting training on quality concepts and tools, interface with all other engineering and manufacturing department within the company, customers & supplier on quality related issues.

**Duties and Responsibilities include the following. Other duties may be assigned.**
- Responsible for all quality related matters to the assigned product family.
- Drive implementation for all defined quality indicators to meet the defined requirements.
- Daily management of incoming, in-process, and out-going inspection activities and secure corrective action taken for non-conformances detected.
- Monitor and review line and yields performances are well managed within the requirements.
- Maintains the analysis reports and ensure proper storage.
- Conduct periodic audits to ensure product and process are compliances with requirements.
- Conduct investigation with cross-functional team for non-conformance incidents or customer complaints.
- To facilitate NCR handling using proper Quality tools i.e 8D analysis, 7-QC Tools, Fishbone analysis etc.
- To manage and update quality implementation status on any non-conformances raised by customer into TTP.
- Facilitate root cause analysis and corrective actions for supplier quality issues
- Review supplier manufacturing processes and collaborate with suppliers on process improvement
- To create DAS profile for new product prior to mass production
- Ensure all activities within QA area of control is conducted in a manner that complies with environmental control procedures and does not create unnecessary environmental impacts.
- Monitor and ensure compliance to environmental operational controls and compliance with applicable legal and other requirements.
- To report to QA Manager on all quality issues.
- Any other task assigned by immediate superior

**Qualifications**
- Basic understanding of printing manufacturing equipment and processes
- Sound mathematical and technical skills
- Good interpersonal skills and organizational skills
- Good investigative and problem solving skills with excellent attention to detail

**Education and/or Experience**
- Minimum Post Graduate Diploma or Professional Degree in Engineering (Electrical & Electronic) or equivalent and with 3 years working experience in printing industries for QA related fields.
- Decision making ability coupled with the ability to work independently and proactively.
- Thorough knowledge and understanding of ISO 9001, ISO 14001, and OSHA regulations
- Knowledge in 8D principles, SPC, FMEA, POKA YOKE, 6 sigma and other management system are advantages
- Good understanding of silkscreen and printing process is a MUST
- Experience liaison with Supplier on Quality issue

**Language Skills**
- Excellent verbal and written skill in English and Malay. Mandarin will be a plus

**Computer Skills**
- Familiar with operating systems, such as Windows, etc.
- Minitab software

**Customer Expectation**
- Customer Centricity
- Good diagnostic skills for fault finding and problem solving.
- Ability to work effectively in a team and identify and solve problems
- Communication & Independent Skill
- Multi-Tasking

**Work Environment**
- Employee works primarily in a manufacturing environment, within a well-ventilated area, and is exposed to moderate noise levels.
- Other physical requirements as needed for job.

**Work Requirements**

Compliance to all relevant HID Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems
- A willingness to work flexibly
- Able to travel on not a normal part of working day unless supplier audit

**What we can offer you**:

- Competitive salary and rewards package
- Competitive benefits and annual leave offering, allowing for work-life balance
- A vibrant, welcoming & inclusive culture
- Extensive career developmen