Process Specialist

1 week ago


Perai, Malaysia Fair Work (M) Sdn. Bhd. Full time

**About the Role**

We are seeking a **Process Specialist** to join our **Marketing Communications (MarCom)** team. This role focuses on enhancing workflow efficiency, documentation, and process optimization within the marketing communications function. You will play a key role in ensuring all marketing activities, assets, and campaigns are well-coordinated, compliant with brand standards, and executed on time across multiple departments and regions.

**Key Responsibilities**
- Develop, document, and maintain standard operating procedures (SOPs) and workflows for marketing communication activities.
- Coordinate campaign timelines, creative requests, and content approval processes to ensure smooth and efficient execution.
- Manage digital asset libraries and ensure proper version control, categorization, and accessibility for marketing materials.
- Track and report on campaign performance metrics, project status, and process efficiency improvements.
- Collaborate with cross-functional teams including Marketing, HR, Operations, and external vendors to align project goals.
- Support the planning and execution of corporate events, internal communication programs, and promotional campaigns.
- Identify and implement process improvements to enhance communication flow, productivity, and data accuracy.
- Ensure all marketing activities comply with company brand, legal, and corporate communication guidelines.
- Provide administrative and analytical support to the MarCom Manager for project documentation and reporting.

**Requirements**:

- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Minimum **3-5 years of experience** in marketing operations, process improvement, or communications project coordination.
- Strong organizational and multitasking skills, with attention to detail and follow-through.
- Experience managing workflows, timelines, and approvals in a fast-paced environment.
- Familiarity with marketing tools such as project management systems, DAM platforms, or CMS tools is an advantage.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word); knowledge of Power BI or data dashboards is a plus.
- Excellent communication and interpersonal skills in both English and Bahasa Malaysia.
- Self-motivated, adaptable, and able to work independently as well as collaboratively with global teams.

Pay: RM4,500.00 - RM6,000.00 per month

Work Location: In person


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