Junior Servicenow Developer
1 week ago
We are seeking a motivated and detail-oriented Junior ServiceNow Developer to join our growing IT team. In this role, you will support the development, configuration, and ongoing enhancement of the ServiceNow platform, with a focus on Customer Service Management (CSM) and IT Service Management (ITSM) modules.
**Key Responsibilities**
- Assist in configuring and customizing ServiceNow modules including Incident, Change, Problem, Service Request, and Case Management (CSM).
- Develop and maintain service portals, catalog items, knowledge bases, and other user-facing components.
- Implement basic JavaScript-based business rules, UI policies, client/server scripts, and workflows.
- Participate in platform testing, debugging, and documentation of configurations and customizations.
- Help maintain, optimize, and upgrade ServiceNow instances, ensuring performance and reliability.
- Collaborate with team members, business analysts, and stakeholders in development cycles.
- Provide end-user support, assisting with troubleshooting and resolution of ServiceNow-related issues.
**Required Qualifications**
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).
- Completion of ServiceNow Fundamentals or CSA (Certified System Administrator) certification.
- Basic proficiency in JavaScript, HTML, and CSS.
- Strong problem-solving skills and analytical mindset.
- Excellent communication skills and ability to work within a team-oriented environment.
Working Conditions
Hybrid/remote flexibility depending on company policy.
Pay: RM3,500.00 - RM5,500.00 per month
**Benefits**:
- Maternity leave
- Parental leave
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- 13th month salary
- Overtime pay
- Yearly bonus
Work Location: In person
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