Customer Service Executive

5 days ago


Johor Bahru, Malaysia Agensi Pekerjaan JobBuilder Sdn Bhd Full time

**We are seeking motivated and customer-focused talents to join our team as Customer Service Executive. The role focuses on addressing customer inquiries with professionalism to ensure customer satisfaction.**
- Location: Iskandar Puteri, Johor Bahru
- Working Days: 6 Days/Week (8 Hours/Day)
- Comprehensive on-the-job training will be provided
- **Remuneration package includes a basic salary, allowances, incentives, and bonuses**:

- Transport and accommodation will be provided upon request

**Responsibilities**:

- Handle customer complaints or feedback professionally and escalate them to relevant departments if necessary.
- Provide excellent support to customers by giving accurate information.
- Work closely with the team to meet the required KPIs and SLAs.
- Demonstrate proficient typing skills.
- Strong computer literacy.

**Requirements**:

- Minimum SPM education level.
- Required languages: English, Bahasa Malaysia.
- _Fresh graduates are welcome to apply._
- _No experience is required; on-the-job training will be provided._
- **Agensi Pekerjaan Jobbuilder Sdn Bhd**
**JTKSM143B**

Pay: RM2,600.00 - RM2,800.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Application Question(s):

- What's your notice period required to give your current employer?
- What other languages are you fluent in?

**Language**:

- Bahasa Malaysia (required)
- English (required)


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