Customer Service

Customer service representatives handle customer request and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. Customer's Convenient is our Priority. SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

To liaise with service providers, Customs and customers and relevant departments for all shipment related matters - Process incoming & outgoing shipment. - To handle and resolve all customer complaints / inquiries via mail or phone in a timely and professional manner - To coordinate internally and externally on the arrangement and documentation preparation -...

An Established US based forwarding company located in Penang. Mid-America Overseas offers a wide range of services to suit our customer’s unique needs. From ocean freight to air freight, from door-to-door forwarding to special projects and dangerous goods shipping, our team of highly trained professionals are experts in meeting and exceeding customer...

**_Job Description: _** - Handle bookings, inquiries and complaint on shipment consignment (airfreight, sea freight and trucking) - Responsible for the proper and smooth handling of individually assigned customer’s shipment. - Ensure correct data key in and documentation - To notify and pre-alert the shipment arrangement - Generate reports on time - Work...

Company DescriptionIByte Technology Solutions goes beyond traditional software development and consulting services. With unparalleled expertise in crafting innovative solutions, we specialize in talent acquisition and resource supply, ensuring clients have access to the brightest professionals in the industry. Our commitment to excellence extends beyond...

**Qualifications**: **Other Requirements**: - Excellent customer service and interpersonal skills. - Excellent communication skills. - Demonstrate analytical and problem-solving skills and multi-tasking. - Advanced computer proficiency level in Microsoft Excel & data entry. - A team player and initiative. - Fresh graduates are welcome to apply. **Job...

Support Service Desk functions which includes but not limited to Marketing and Channel support, Learning Management System, Contract Administration. - Support requests from external and internal for portal engagement, order shipment issue, training account issue, contract administration. - Provide exceptional customer service via phone, mail, internet, and...

Key Responsibilities: - Support the Business Development in all recruitment-related activities. - Handle both local and foreign worker recruitment, including coordination with agents and clients. - Willing to travel for recruitment missions and site visits when necessary. - Maintain strong relationships with existing clients to ensure ongoing business and...

Essential Functions/Core Responsibilities - Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) - Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide - resolution to the customer - Listen attentively to customer needs and concerns; demonstrate...

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets,...