Relationship Manager

Job ID: 31901

Location: Georgetown, MY

Area of interest: Retail Banking

Job type: Regular Employee

Work style: Office Working

Opening date: 18 Jun 2025

**Job Summary**-
The Relationship Manager will deliver client satisfaction by offering tailored solutions that align with client objectives and resolving service issues promptly. They will also be responsible for growing a portfolio of high net worth clients through strong relationship-building and networking efforts. Additionally, the role includes conducting financial portfolio management, ensuring compliance with all processes, policies, and working instructions, and contributing ideas for continuous improvement and success.**Key Responsibilities**
- This role involves overseeing deposit products, optimizing deposit strategies, managing relationships with commercial clients, and ensuring compliance with internal policies and regulatory standards.
- Develop strategies to attract new commercial clients and expand existing relationships.
- Identify opportunities to cross-sell deposit-related services to commercial clients.
- Monitor and report on the performance of the deposit portfolio, including growth, profitability, and market trends
- Provide sound financial advice and dispensing customized solutions in alignment with the bank's standards and industry regulations;
- Deliver client satisfaction through tailored solutions according to client objectives and service issue resolution;
- Conduct financial portfolio management for clients through quality advice and recommendations with a suite of banking solutions. Ensure compliance at all times - process, policy and working instruction
- Constitute idea and suggestion for improvement and success
- Achieve quarterly target

**Skills and Experience**
- Bachelor's degree in Finance, Business Administration, or a related field.
- Proven experience in relationship management, preferably within the banking sector.
- Strong knowledge of banking products, especially CASA, FX, and FD.
- Excellent communication and interpersonal skills.
- Ability to provide sound financial advice and customized solutions.
- Strong networking skills and ability to build relationships with high net worth clients.
- Demonstrated ability to achieve targets and drive business growth.
- High level of integrity and adherence to compliance standards.

**About Standard Chartered**
- We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.- Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.- Together we:
- **Do the right thing** and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- **Never settle,** continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- **Are better together,** we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

**What we offer**

**In line with our Fair Pay Charter,** we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.- **Core bank funding for retirement savings, medical and life insurance,** with flexible and voluntary benefits available in some locations.
- **Time-off** including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- **Flexible working** options based around home and office locations, with flexible working patterns.
- **Proactive wellbeing support** through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- **A continuous learning culture** to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- **Being part of an inclusive and values driven organisation,** one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.