Customer Care Specialist

6 days ago


Bangsar South, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

**Requirements**
- Must possess at least SPM
- At least 1-year Customer Service and at least 6 months of KYC experience
- Fluent in Mandarin & English (Oral & Written)
- Able to work on rotational shifts
- Fresh Graduates are welcome to apply

**Responsibility**
- Respond and assist customers in a timely and professional manner
- Thoroughly and efficiently gather customer information
- Meet or exceed company and client performance metrics
- Able to work under high pressure

**Benefits**
- People-first company culture
- Holiday pay, Medical Benefits, Birthday leave
- Internal growth opportunities (pioneer account)

**Job Type**: Permanent

**Salary**: RM2,500.00 - RM3,800.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Application Question(s):

- What is your expected salary?
- Do you have a notice period to be served?
- Do you have KYC experience?
- From 1(POOR) to 10(EXCELLENT) how would you rate your Mandarin fluency in speaking, reading, and writing?

**Education**:

- STM/STPM (preferred)

**Language**:

- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)



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