Aftersales Project Delivery Support

4 days ago

Bangsar, Malaysia SE ACTIVE SDN BHD (TECHNOGYM MALAYSIA) Full time

**Role Objectives**:

- The primary role is to enhance the efficiency and effectiveness of project delivery processes within the Sales and Aftersales department. This executive will play a pivotal role in coordinating project logistics, managing client communications, and providing essential support to our project managers and teams.

**Job descriptions**:

- Logistics Coordination: Facilitate and coordinate all aspects of project logistics, including equipment delivery, service deployments, equipment installation and user testing management.
- Client Communication: Serve as a primary point of contact for clients, addressing inquiries, providing project updates, and ensuring client satisfaction throughout the project delivery planning.
- Vendor and Supplier Management: Collaborate with vendors, suppliers, and logistics team to ensure timely and accurate delivery of equipment and materials required for project completion.
- Project Documentation: Maintain accurate project records, including delivery schedules, installation plans, and client communication logs.
- Problem Solving: Identify and address logístical challenges and issues that may arise during project execution, working proactively to find solutions.
- Quality Assurance: Assist in quality control checks and inspections to ensure that all project deliverables meet established standards.
- Reporting: Generate reports and updates on project progress, highlighting key milestones, delays, and potential issues.
- Any other duties assigned by the management.

**Qualifications**
- Prior experience in project support, logistics coordination, or related roles is a significant advantage.
- Exceptional communication skills, both written and verbal, are essential for client interactions and internal team coordination.
- Strong organizational and time management skills are necessary to manage multiple projects and deadlines effectively.
- The capacity to adapt to changing project requirements and priorities is valuable in a dynamic aftersales environment.

**Salary**: From RM2,500.00 per month

**Benefits**:

- Free parking
- Gym membership
- Health insurance
- Maternity leave
- Professional development

Schedule:

- Monday to Friday

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