Presales Support Manager(Ict)
1 week ago
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**Responsibilities**
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- Work closely with the sales team and provide pre-sales support and technical solution to customers
- Responsible to study customer requirements, environment and challenges and able to provide ICT solution design and implementation to clients
- Work with clients to help them architect technology solutions across the breadth of their IT infrastructure
- Participate in preparing tender documents and proposals, RFPs, RFIs.
- Manage, control and coordinate project schedule & implementation to make sure the project to be completed on time
- Work with partners / suppliers and provide tier-2 onsite support for configuration / troubleshooting
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**Requirements**:
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- At least a Diploma/Bachelor’s Degree in Computing or equivalent with at least 4 years working experience in IT industry
- Strong communication, interpersonal and presentations skills are required, able to speak and written fluent English and Mandarin
- Possess strong knowledge with a broad range of skills in all facets of IT
- Experienced in Firewall, Router, Switch, Server basic config
- Certification with Cloud, Microsoft, Cisco, Fortinet or competitive vendor technologies
- Experienced in large ICT projects in financial sector is a plus.
**Salary**: RM7,000.00 - RM9,000.00 per month
**Benefits**:
- Health insurance
- Professional development
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- ICT: 2 years (preferred)
**Language**:
- Mandarin (preferred)
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