Officer, Customer Due Diligence Analyst

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. **Shape your Career with Citi** At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges. We’re currently looking for a high caliber professional to join our team as **Officer, Customer Due Diligence Analyst ( Mandarin Competency) - Hybrid** (Internal Job Title: Compl AML Execution Analyst 2 - **C10**) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance: - Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. - We have a variety of programs that help employees balance their work and life. **In this role, you’re expected to**: - Create the KYC Records in the KYC system sourcing information from internal and external sources by the agreed deadline. - Proactively interact with stakeholders to update system with information until final approval of KYC Record - Review information from internal and external sources for company news (Firm website, Regulatory websites, Company website, Dun & Bradstreet, Google etc.) - Validate the information within the record and CIP document to ensure complete and accurate (Company/Entity Formation, Ownership, Management, Market Reputation etc.) - Complete record incorporating local regulatory requirements / Global AML KYC FCB/PI End to End Process Procedures - Identify, review, and perform enhanced due diligence on Senior Public Figures and associated individuals related to Foreign Corresponding Banks - Take responsibility for record and associated documentation completion from initiation to approval. - Maintain status tracking tool current and be able to demonstrate work carried out Report workflow progress or potential escalations to supervisor. - Meet agreed daily targets for review and completion within agreed Service Level Agreement timeframes. - Update & Monitor workflow database regularly throughout the day and ensure it is up to date. - Highlight any discrepancies to Team Lead, - Escalate any negative news and high-risk cases to RM/Senior AML Compliance Team - Ensure that Stakeholders gets the expected service within the agreed timelines and participate calls were deemed necessary. - Assist with the preparation for audits - both internal and external regulatory reviews - Mentor and coach New Case Managers or Hires on an ongoing basis. - Acts as expediter for chasing up 1st level escalations. - Act as the country coordinator coordinate periodic country calls; Liaise with Stakeholders; be the primary contact for country management for KYC related matters - Proactively identifies and resolves any other execution risks and issues, escalating Issues to team Lead or other Stakeholders as appropriate. - Bachelor’s degree or equivalent experience - Solid years’ of relevant experience - Knowledge of AML regulations preferred - Proficient in MS Office - Excellent verbal and written communication skills - Demonstrated analytical skills Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. - **Job Family Group**: Compliance and Control - **Job Family**: AML Execution - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting