Hybrid Customer Service

**Key Responsibilities**: **Issue Resolution**: Resolve customer complaints and issues efficiently and courteously, providing appropriate solutions and alternatives within the time limits. **Product Knowledge**: Maintain a comprehensive understanding of company products and services to provide accurate information and support to customers. **Order...

To Assist the Assistant Manager / Member Service Manager with supervision and administration in the Memeber Servicecs team.To be the first point of contact for the MS staffs in assisting with queries and the first point of escalation for Members when necessary.To monitor the daily operations and service quality provided by the MS team to ensure superior...

To Assist the Assistant Manager / Member Service Manager with supervision and administration in the Memeber Servicecs team. - To be the first point of contact for the MS staffs in assisting with queries and the first point of escalation for Members when necessary. **Requirements**: - Completed JLPT N1 - Fresh graduate/ experienced with Customer Service -...

Job scope **Invoice Management** - Prepare, issue, and file invoices for customers or clients. **Bank Reconciliations** - Match company bank statements with internal financial records to identify discrepancies. **Data Entry & Filing** - Input data into accounting systems and organize physical or digital financial document **Requirements**: - Minimum 3 -...

_**Industry: Information Technology & Services (HR Software Provider)**_ - **Location: Bangsar South**_ - **Working mode: Hybrid (Mon & Fri - WFH)**_ **Responsibilities**: - To achieve sales targets for all HR solutions - To establish & maintain close relationship with existing & potential customer. - Responsible for all marketing & promotional...

Support day-to-day Member Operations activities through effective communication with the Member Services team and Members via various channels. - Efficiently manage manpower allocation for optimal operation performance. - Provide guidance and support to new team members during their onboarding process. - Analyze operational reports to identify areas for...

**About ChatDaddy** ChatDaddy is a fast-growing SaaS company helping businesses improve customer engagement and streamline operations with powerful WhatsApp automation tools. Our platform simplifies communication and helps teams scale with confidence. We value innovation, collaboration, and delivering real success for our customers. **About the Role** As...

Job HighlightsMNC Company & Professional Career Exposure Easy access to Public Transport Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

**Customer Service Executive / Patient Relations Officer -** **Key Responsibilities Patient Enquiries & Frontline Service** - Serve as a **Service Ambassador** by ensuring courteous, responsive, and professional interaction with all patients. - Assist in maintaining a high standard of service etiquette and patient service protocol, as guided by the Customer...

**Job Brief**: This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving...