Internal Controls Manager

5 days ago

Kuala Lumpur, Malaysia International SOS Full time

**Internal Controls Manager**:
**Key responsibilities**:
This role involves implementing, directing, and overseeing internal control and compliance programs for International SOS Global Shared Services in Kuala Lumpur and Prague. The incumbent is responsible for independently planning, performing, and evaluating the company's financial risk assessment and adherence to compliance standards.

Key responsibilities include:

- ** Internal Controls Framework**: Develop and establish a framework for the shared service centers, ensuring internal control benchmarks are met. This includes reviewing controls, operating procedures, and compliance with regulations.
- ** Financial Integrity**: Safeguard company assets, maintain accurate financial records in compliance with corporate and legal standards, and update processes to drive efficiency and support value creation.
- ** Operational Risk**: Act as the first line of defense by managing operational, compliance, and regulatory risks. Evaluate the effectiveness of accounting and financial controls, compliance procedures, and risk mitigation measures.
- ** Stakeholder Collaboration**: Build effective relationships with key stakeholders, including global teams, to ensure standardized processes and controls. Educate process owners on the importance of controls and internal frameworks.
- ** Reporting & Recommendations**: Compile reports with conclusions and recommendations for improvement. Address controls and compliance issues raised by the business or auditors and ensure process compliance.
- ** Risk & Compliance Awareness**: Promote a culture of risk management and compliance within the organization. Recommend employee training and procedural adjustments as necessary.
- ** Performance Metrics & Reporting**: Provide regular reports on performance metrics and communicate findings to management. Raise awareness of key risks and ensure the company remains up to date on compliance requirements.
- ** Consultation & Compliance Testing**: Serve as a consultant to senior management on policy and practice matters. Use internal control frameworks to test compliance and document findings.
- ** General Affair Policies & Procedures**: Ensure the General Affair Policies and Procedures (GAPP) are updated in alignment with changes within GSS, working closely with HR to avoid policy duplication.
- ** Data Protection & Risk Management**: Act as the focal point for General Data Protection Regulations (GDPR) and the Risk Register (Hydra).
- ** Audit Liaison**: Serve as the liaison for external audits, overseeing the statutory audit by Ernst & Young (EY) and ensuring that any changes to control procedures are integrated into the internal framework.
- ** Ad-hoc Assignments**: Occasionally take on additional control and compliance tasks as assigned by supervisors.

**Required Competencies**:

- Business Operations Understanding
- Corporate Governance and Internal Controls
- Financial Accounting and Principles (varies depending on the person’s expertise area - a must for FS expert, good to have for Billing and Data expert)
- Decision Making and Problem Solving
- Cross
- Organizational Collaboration/ Building Relationships
- Taking ownership and able to articulate well
- Constructive Challenge
- Dealing with Change
- Customer Focus
- Drive Innovation
- Self-starter/Independent
- Teamwork & Cooperation
- Negotiation & Influence
- Continuous Improvement
- Deliver Results

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