Bank Customer Services Representative

7 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn. Bhd. Full time

Position: Customer Service Representative (6 months contract)
Location: Jalan Raja Laut & Jalan Ampang
Operation Shift: 8 AM to 11 PM (9 hours per shift including break)
: 8AM - 5PM / 2PM - 11PM
: 5 working days, 2 off days

Benefit : EPF / Socso / Annual Leave / Medical Leave
Term of Contract : 6 months (renewable based on performance)

Start date: January 2025

**Job Description**:

- Utilize effective problem-solving and decision-making skills to assist customers with their inquiries.
- Collaborate with your immediate manager to motivate the team and monitor performance.
- Mentor and guide associates to enhance their individual performance.
- Consistently meet and exceed individual and team performance targets with mínimal direct supervision.
- Prioritize client needs while delivering an exceptional customer experience, with performance measured using specific metrics.

Interview:

- English and Math Assesment
- Face to face interview with Hiring Manager

**Job Type**: Contract
Contract length: 6 months

Pay: RM2,600.00 - RM3,000.00 per month

Schedule:

- Rotational shift

Application Question(s):

- Highest education?
- Years of experience in customer service/ contact centre?
- Notice period/ Are you an immediate joiner?
- Phone number to contact?

Expected Start Date: 01/20/2025



  • Kuala Lumpur, Malaysia Affin Bank Full time

    Customer Service Representative (Nationwide) **Create the future with Affin! You too can make a difference.** We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference. JOB...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PERSOLKELLY Workforce Solutions Malaysia Sdn Bhd Full time 30,000 - 36,000 per year

    Hi everyone We're hiring Customer Service Representatives for our clients in the banking sector - apply now Position: Customer Service RepresentativeSalary: RM2,500 – RM3,000 (based on work experience)Work location: Jalan Raja Laut, Kuala LumpurCompany background: Banking Industry Operation Shift:• Monday to Sunday (5 working days, 2 off days - Shift...


  • Kuala Lumpur, Malaysia Asian Technology Solutions Sdn Bhd Full time

    **Job Overview**: We are hiring **Customer Service Agents** with experience in the **digital banking sector** to handle customer inquiries, resolve issues, and provide an excellent customer experience. **Key Responsibilities**: - Assist customers with digital banking-related queries and troubleshoot issues. - Follow up on customer requests and ensure...


  • Greater Kuala Lumpur, Malaysia Ryt Bank Full time 1,500 - 4,000 per year

    About the Team:Are you eager to elevate your career to new heights? Join us for an exhilarating opportunity to pioneer our groundbreaking digital bank project, where boundless possibilities await We're thrilled to extend an invitation for you to join our vibrant team of visionaries, innovators, and trailblazers.You'll collaborate closely with some of the...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Allianz Services Full time 30,000 - 80,000 per year

    We are seeking a customer-focused individual to join our team as a Customer Service Representative for Commercial General Insurance policies. As a Customer Service Representative, you will be responsible for handling inbound customer queries, providing exceptional service, and resolving customer concerns promptly and accurately. Your primary objective will...


  • Kuala Lumpur, Malaysia Language Talent Solutions Full time

    Job Title: Customer Service English Speaker (Banking) **Job Description**: As a Customer Service English Speaker in the banking industry, you will be responsible for providing exceptional service and support to English-speaking customers. Your primary objective is to ensure a positive customer experience while handling various banking-related inquiries,...


  • Kuala Lumpur, Malaysia Career International Fos Sdn. Bhd Full time

    Position Overview: As a Junior Banking Customer Service representative, you will be the first point of contact for our valued customers. Your primary responsibility is to deliver exceptional service, answer inquiries, resolve issues, and promote our banking products and services. Key Responsibilities: - To stay informed about our banking products and...


  • Kuala Lumpur, Malaysia Hong Leong Bank Full time

    If you are looking to excel and make a difference, take a closer look at us - Job Description - Responsibilities- Propose/execute business plans and marketing strategies and ensure successful execution with proven results. - Work closely with Product Managers/stakeholders in new/existing product/services commercialization and re-commercialization...


  • Kuala Lumpur, Kuala Lumpur, Malaysia MHA Consultancy Services Sdn Bhd Full time 42,000 per year

    Customer Service RepresentativeType: PermanentBasic Salary: RM3, Shift Allowance + Fix AllowanceWork Mode: HybridWorking Hours (By shift): Morning - 9am to 6pm; Night - 1pm to 10pmOff Days: 8 days per monthJob Description:Handle customer inquiries promptly and professionally through phone calls and WhatsApp.Provide accurate and detailed product/service...


  • Kuala Lumpur, Malaysia Wirex Full time

    **ABOUT US** We’re Wirex and we’re not like anyone else. Why? Because we always do things our way, before anyone else does them - like creating the first ever debit card that lets you pay with crypto, making it easier for ordinary people to access DeFi-powered savings and setting up the world’s first cryptocurrency rewards scheme. Our vision is a...