Sustainability Solution Analyst

**General Information**:

- Req #
- WD00082076
- Career area:

- Information Technology
- Country/Region:

- Malaysia
- State:

- Wilayah Persekutuan Kuala Lumpur
- City:

- Kuala Lumpur
- Date:

- Friday, May 9, 2025
- Working time:

- Full-time

**Additional Locations**:

- Malaysia

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**About Lenovo**

At Lenovo we strive to do things differently so that we can consistently become better—for our customers, our employees, the communities where we do business, and the environment. An important part of that strategy is our Asset Recovery Service offering for sustainable and environmental End of Life management of IT hardware.

**What You’ll Do**

The **Sustainability Solution Analyst** will work closely with the Lenovo Sustainability Solution Designers, Sales Teams, Project Management Office, Vendors and Customers. This position will develop comprehensive, innovative, and cost-effective solutions within the various value recovery initiatives to enable Lenovo’s customers to achieve their sustainability goals while maximizing the valuation of their retiring assets. In addition, this position will also evaluate customer opportunities as presented in, RFPs/RFQs or engagements, from the Services and Hardware Sales teams. The **Sustainability Solution Analyst**will be responsible for collaborating and communicating creative value recovery service proposals for customers to ensure their end-of-life Product is securely and environmentally dispositioned.

**High Level Tasks**
- Support Sustainability Solution Designers in collaboration with Sales and Customers in qualifying ITAD (IT asset disposition) services.
- Analyzing customer needs, designing technical architectures, and recommending appropriate technologies to solve business problems.
- Collaborate with internal teams and Lenovo ITAD Vendors to develop a compliant, executable, and financially viable IT asset disposition solution.
- Create Customer proposals.
- Determine appropriate contract methods, create contract when required, and liaison between Customer and Lenovo legal until executed.
- Collaborating with sales teams to prepare demos, present solutions, and answer technical questions.
- Challenge existing processes to ensure delivery of the best solution for the customer.
- Focusing on ensuring customers can effectively use and benefit from the solutions implemented, contributing to long-term satisfaction.
- Develop and manage operational team and vendor reports.
- Maintain an up to date knowledge and understanding of certifications, technology, tools and toolsets in the ITAD industry.

**Position Requirements**:

- University degree preferred.
- Experience with MS Excel, Word, and PowerPoint.
- Demonstrate understanding and experience of the ITAD (IT Asset Disposal) industry (3+ years’ experience in solution development, contract creation and negotiation, business development, project management and/or services operations)
- Experience with electronic product end of life management.
- Strong ability to produce, leverage and interpret big data sets and operationalize for decision making and actions.
- Articulate and professional in both oral and written communication, as well as presentation, persuasion, and negotiation skills to achieve desired result.
- A winning mentality and approach to working with Sellers and Customers.
- Ability to manage multiple concurrent projects and priorities.
- Demonstrable success working in a multicultural, multinational environment preferred.
- Proficient in English, any other language is an advantage.
- Experience of creating and delivering internal and external communications (e.g., reporting).
- Mature personality, able to work independently, strong sense of customer service.
- A demonstrated ability and continuing desire to work under pressure, and aggressively attack tight deadlines.
- Strong attention to detail and thoroughness in completing tasks, tracking and reporting.
- Ability to produce, leverage and interpret big data sets and operationalize for decision making.
- Good working knowledge