Housekeeping Crew

**Guest Room Cleaning**
- Clean and prepare guest rooms according to resort standards:

- Change bed linens, make beds
- Dust furniture and surfaces
- Vacuum or mop floors
- Sanitize bathrooms, restock toiletries and towels
- Refill in-room amenities (coffee, water, etc.)
- Report room damage or maintenance needs to supervisors

**Public Area Cleaning**
- Maintain cleanliness in:

- Lobbies, corridors, lounges
- Public restrooms
- Poolside areas, gym, spa, and recreational facilities
- Sweep walkways and tidy resort grounds if required

**Laundry Duties**
- Collect, sort, and send linen and guest laundry to laundry services
- Fold, iron, and stock clean towels, linens, and uniforms
- Ensure proper storage and inventory of linen supplies

**Deep Cleaning Tasks (Periodic)**
- Perform scheduled deep-cleaning activities:

- Carpet shampooing
- Polishing floors or furniture
- Cleaning air vents, curtains, or windows
- Disinfecting high-touch areas during outbreaks (e.g., post-COVID SOPs)

**Stocking & Inventory**
- Maintain housekeeping trolley with necessary supplies
- Report low inventory levels to supervisor
- Store cleaning products safely in designated areas

**Guest Interaction (When Needed)**
- Respond to guest requests (extra pillows, towels, etc.)
- Report lost-and-found items following resort policy
- Ensure discretion and guest privacy at all times

**Skills & Qualifications**
- Physically fit; able to lift, bend, and work long hours
- Attention to detail and cleanliness
- Basic English or Malay to understand instructions or guest requests
- Ability to follow standard operating procedures (SOPs)
- Experience preferred, but on-the-job training is often provided
- Friendly and respectful demeanor

**Job Types**: Full-time, Permanent

Pay: From RM1,700.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Kota Kinabalu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Hospitality: 3 years (preferred)

Willingness to travel:

- 75% (required)

Work Location: In person