Coffee Shop and Hair Salon Manager

9 hours ago

Petaling Jaya, Malaysia J TRIBE SDN BHD Full time

Managing and following up on outlet operations and related matters. - Manage and oversee the food service operations of the business. - Handling on staff’s progress or developments, staff reports and appraisals. - Administer staff record, submit report to immediate supervisor. - Recruiting, training, and supervising café staff. - Preparing weekly work schedules for staff and finding suitable replacements in cases of staff absence. - Ensuring that all expenses are within budget and identifying ways to decrease operational costs. - Working closely with Marketing department to predict sales trends and forecast future performance and promotions. - Liaise with external stakeholders such as corporates for events and catering enquiries. - Receiving delivered supplies and verifying that the correct items and quantities have been delivered. - Taking inventory of supplies and ordering new stock as needed. - Resolving customer complaints regarding food quality and customer service. - Suggesting new menu items based on customers' preferences and feedback. - Identifying strategies to retain and attract customers. OPERATION MANAGER Requirements: - Fluent in spoken and written in Japanese. - Completed High School. - The ability to work under pressure. - Excellent time-management skills. - Exceptional customer service skills.
J Tribe Sdn. Bhd. is a 1,151.90 sqft Japanese-style coffee shop and hair salon which located Pinnacle Mall Petaling Jaya. The trading names are GoldFlog Coffee and GoldFlog Hair Salon. GoldFlog Coffee represents luxurious Japanese coffee which also offers a portrait order. This includes orders of contemporary art placed at the wall of the shop and we also can paint the customers memorable photos in manga style as requested. GoldFlog Hair Salon provides you a range of highly trendy haircuts, hair styling, beauty and hair colouring. We are looking for talented and motivated people to our team. We are looking to hire full-time employees for the following positions
Bachelor's or Equivalent

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