Customer Experience Manager

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

**About the job** **Service Type**: Health Care **Location**: Bangsar, Kuala Lumpur As our clinic expands rapidly, so will your professional growth. Be part of an exciting, dynamic company with ample opportunities for career advancement. Your contributions will directly impact the success of the business, allowing you to shape your own career path within...

Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness. - Handle order amendments, cancellations, rush orders, and disputes to ensure customer satisfaction. **Billing & Invoicing** - Generate and issue invoices, ensuring compliance with billing terms. - Follow up with customers for timely invoice payments and resolve...

Process and manage customer orders from receipt to delivery, ensuring accuracy and timeliness.Handle order amendments, cancellations, rush orders, and disputes to ensure customer satisfaction.Billing & InvoicingGenerate and issue invoices, ensuring compliance with billing terms.Follow up with customers for timely invoice payments and resolve billing...

About the role Join our team at Customer Inspire (M) Sdn Bhd as an Admin Executive in our Bangsar South, Kuala Lumpur office. In this full-time position, you will play a key role in supporting the smooth day-to-day operations of our company.What you'll be doingCoordinating and managing administrative tasks such as filing, document preparation, and data...

About the roleAs the Customer Experience & Quality Assurance Lead at J&T EXPRESS (MALAYSIA) SDN. BHD., you will be fully responsible for driving user experience enhancement projects across our Malaysia operations. You will play a key role in ensuring service quality and optimizing the end-to-end customer journey—from counter transactions at retail outlets...

**Join Doo Group - Explore α Better Future** Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with...

**Job Brief**: This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving...

Job HighlightsMNC Company & Professional Career Exposure Easy access to Public Transport Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...

**I. Job Responsibilities** - Provide timely and professional support for customer inquiries related to the APP through online chat or voice channels, ensuring a responsive and empathetic customer experience. - Collaborate with internal departments to support various customer service initiatives, while collecting and reporting customer feedback and market...