Fitness Team Leader
4 days ago
The Fitness Team Leader is responsible for leading, motivating, and developing the Personal Training (PT) team to deliver exceptional service, achieve sales targets, and maintain high professional standards. This role ensures the gym floor is safe, engaging, and aligned with the club’s mission to provide an excellent fitness experience for all members.
**Key Responsibilities:1. Team Leadership & Development**
- Supervise and mentor all Personal Trainers and Fitness Coaches.
- Conduct regular team meetings, performance reviews, and training sessions.
- Support new trainer onboarding and ensure consistent adherence to club standards.
- Promote teamwork, communication, and a positive, professional environment.
**2. Sales & Performance Management**
- Drive and monitor personal training (PT) revenue targets.
- Support the team in lead generation, client retention, and upselling fitness programs.
- Track KPIs such as PT sessions, conversion rates, and member engagement.
- Prepare and present weekly/monthly performance reports to management.
**3. Member Engagement & Experience**
- Maintain strong presence on the gym floor to engage with members.
- Handle member feedback and resolve issues in a timely, professional manner.
- Encourage members to participate in PT, classes, and club activities.
- Ensure fitness assessments, inductions, and consultations are delivered consistently.
**4. Operations & Standards**
- Ensure all fitness areas, equipment, and facilities meet safety and cleanliness standards.
- Monitor compliance with club policies, health & safety, and operational procedures.
- Coordinate scheduling and floor coverage to maintain continuous member support.
- Assist in organizing fitness events, workshops, and community challenges.
**Job Types**: Full-time, Permanent
Pay: RM2,200.00 - RM7,000.00 per month
**Benefits**:
- Flexible schedule
- Gym membership
- Maternity leave
- Opportunities for promotion
- Professional development
Work Location: In person
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