Workshop Manager
5 days ago
Workshop Management - Set routines for planning and follow up meetings - Carry out regular meetings - Verify there is an efficient flow of authorized work in the workshop, ensuring quality and documentation - Develop, implement and monitor standards and routines, maintaining a high standard of cleanliness and tidiness within the workshop - Monitor the ongoing condition of workshop tools and equipment, arranging purchase, repair and calibration - Monitor and handle deviations, initiate proper actions and escalations - Promote and work with DOS to ensure uniform quality standards in all areas of the business - Coordinate the Spare Parts activity to ensure parts availability, ensure service exchange and warranty parts procedures are adhered to - Manage the workshop facilities - Create working time schedules for work shifts Workshop Customer Relations - Build and maintain the right level of relationships with customer representatives. - Monitor the processing of complaints and process major or complicated complaints - Assist workshop personnel and customers regarding technical issues. - Participate in meetings with Key customers when required Workshop Solution Sales - Market and communicate Scania services solutions to existing and potential customers - Coordinate and follow up of the Services Salesman activities if required by the reporting line - Enable a team based approach ensuring open and effective communication within the workshop to achieve common business objectives - Monitor the workshop’s pricing and discounts to ensure that they meet the established level Guide - Cooperate with other local and distributor departments to develop, maintain and communicate the services strategy, portfolio and solutions Follow up Workshop Results - Manage and analyze the workshop’s running costs and expenditure budget - Regularly follow up service business and financial results - Set, monitor, maintain and follow up KPI:s - Work with and handle applicable licenses for the workshop operations, monitor possible developments - Analyze current standards to identify and present opportunities for improvement of the workshop - Proactively initiate improvement activities, ensuring conditions are in place to achieve workshop goals
SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent
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Workshop Manager
1 week ago
Senai, Malaysia Scania Full time**Role Summary** - The main responsibility of the Workshop Manager is to proactively develop and manage the workshop business and operations in order to maximize customer and employee satisfaction, as well as business performance contributing to the profitable growth of Scania. The Workshop Manager ensures that customers have great confidence in the workshop...
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Management Trainee
1 week ago
Senai, Malaysia MINDE Group Full timeJob description: - Evaluating and monitoring the work performance and progress of others. - Collaborating with managers to plan the work output for the organization. - Completing all assigned tasks and assisting with day-to-day operations. - Participating in meetings, workshops, and other learning opportunities. Job requirements: - Fresh Graduate from any...
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Production Manager
3 days ago
Senai, Johore, Malaysia Haitian Group Full time 800,000 - 1,200,000 per yearResponsibilitiesMaintain positive employee relations by establishing effective communication channels and providing necessary support to resolve work or personal issues, enhancing employee satisfaction.Improve the work environment by organizing team-building activities, strengthening collaboration and cohesion, managing employee welfare, and implementing...
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Management Trainee
2 weeks ago
Senai, Malaysia MINDE Group Full timeJob Description: 1. Evaluating and monitoring the work performance ard progress of others. 2. Collaborating with managers to plan the work output for the organization. 3 Alding in the process of developing and instituting policies, per ormance goals and objectives. 4. Completing al assigned tasks and assisting with day-to-day operations. 5. Participating...
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Automotive Technician/ Mechanic
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Automotive Technician/mechanic
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Continuous Improvement Manager
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Assistant Production Manager
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Production Manager
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Mechanic
1 week ago
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