Assistant Outlet Manager

15 hours ago

Kuala Lumpur, Malaysia Refresh Group Pte Ltd Full time

At all times, to keep the store organized, clean, and attractive to customers.
- To oversee the store sales team and other staff members. This includes supervising employees, delegating tasks, evaluating employee performance, managing staff problems, and designing work schedules.
- Oversee the clinic’s inventory by maintaining stock and purchasing new supplies as needed
- To greet incoming customers, answer phone calls, and address customer complaints. When customers are ready to check out, assistant outlet managers supervise the cashier to complete sales and collect payments.
- To achieve assigned target and goals set by company.
- Ensure cohesive and harmonious working environment at all level in order to achieve Staff Retention rate

**JOB REQUIREMENTS**:

- At least 1 year proven experience in managing a clinic/beauty salon or similar role
- Knowledge of the best practices for running a clinic
- Ability to handle customers' requests and complaints with grace
- Sales oriented and customer focus
- Professionalism, independent and initiative with strong self-motivation
- Excellent written and verbal communication skills in both English & Mandarin
- Positive thinking and attitude
- Ability to establish effective policies and procedures, and maintain high service delivery standards

**Why join us?**
We provide:

- salary + commission
annual leave
medical insurance

**Work location**: SS2 / One Utama / Cheras / Sunway Pyramid

Refresh Group has become a leading healthcare provider in Singapore. The Group was founded out of an unwavering mission to provide excellence and professional care. Over the years, the Refresh Group has expanded its offerings beyond its flagship Refresh Bodyworks store, which launched in 2005 with an initial focus on foot reflexology and body massage, and has since diversified its offerings, covering a wide range of health and wellness treatments to meet the unique needs of its clients.
The team of 200 seasoned professionals combine their expertise and passion to create solutions and unrivaled experiences for everyone seeking beauty and wellness.

**Salary**: RM3,600.00 - RM4,800.00 per month

**Benefits**:

- Flexible schedule
- Professional development

Supplemental pay types:

- Performance bonus

**Experience**:

- Outlet Manager: 1 year (preferred)

**Language**:

- Mandarin (required)
- English (preferred)

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