Credit Recovery Team Leader
2 weeks ago
**CREDIT RECOVERY TEAM LEADER (INDAH WATER PORTFOLIO)**
- JOB SCOPE_
- Manage Indah water Portfolio and Personals involved
- Lead & Manage: Supervise & guide Credit Recovery Team to meet individual & team KPIs
- Process & Strategy: Formulate & improve collection workflows, scripts, and escalation strategies to drive repayment efficiency.
- Reporting & Insights: Track team performance, prepare weekly/monthly reports, & provide recommendations to improve collection and reduce overduecases.
- Client Management: Meeting & Handling Client’s Enquires and
- Expectations/KPIs.
- REQUIREMENTS_
- _Minimum SPM, Diploma or Degree in any field._
- _Experience in debt collection or customer service is a plus._
- _Strong communication and negotiation skills._
- SALARY AND BENEFITS_
- Salary from RM2000+
- Attendance Allowance
- Commission
- Achieve Base Allowance
- EPF, KWSP, PERKESO Contributions
- Annual Leave
- Comprehensive Training Provided
Contact Us:
Call : 011-62662750
WhatsApp : 011-27251106 / 017-4045758
**Job Types**: Full-time, Part-time, Permanent, Contract, Internship, Fresh graduate, Student job
Pay: RM2,000.00 - RM5,000.00 per month
**Benefits**:
- Professional development
Work Location: In person
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