Restaurant Supervisor/ Manager

1 week ago

Johor Bahru, Malaysia Agensi Pekerjaan AC Services Sdn. Bhd. Full time

Basic Salary RM4000-RM6000 + incentives + transport allowance + OT pay
Location: Southkey Midvalley
Working hours: 6 days, 9 hours per day

**Job Scope**
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality
- Organize and supervise shifts
- Appraise staff performance and provide feedback to improve productivity
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and restaurant events
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations

**Job Types**: Full-time, Permanent

**Salary**: RM4,000.00 - RM6,000.00 per month

**Benefits**:

- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Tips
- Yearly bonus

**Education**:

- STM/STPM (preferred)

**Experience**:

- Restaurant Management: 2 years (preferred)

Ability to Commute:

- Johor Bahru (required)

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