Technical Support L1- Japanese

_Our client, an International BPO is on the lookout for L1 Technical Support Representatives, who are fluent in Japanese (N3 and above). As a technical support representative, you will be part of a team that helps our client's customers with their enquiries. You will use your system knowledge and customer service skills to provide solutions and guidance to...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

Manage escalation process of issues from L1 - Mentor Technical Support Specialists L1, giving them support too - Own and track tasks within SLAs - Troubleshoot platform issue raised by clients, - Procifient in any 4 areas: No-SLQ(Mongo), Linux/Unix systems, JSON & XML syntax, RESTFul API, GIT - Knowledge in AWS Cloud/Azure; - MUST HAVE skills**:CONFLUENCE...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

As an L1 Technical Support, you'll be the first line of defense in diagnosing and resolving technical issues for TIME's network and system users. You'll handle service tickets, monitor systems through Jira, and ensure timely resolutions or escalations to L2/L3 teams. This role is ideal for those passionate about IT support, troubleshooting, and delivering...

We are #hiring #Japanese #TechnicalSupport ROLE: Japanese - Technical Support Location: Kuala Lumpur, Malaysia. **Salary**: RM 15,000 Language: Japanese Education: Diploma and above holder Joining Date: ASAP Required Skill-set : Strong technical knowledge and practical understanding in: Web technologies, Identity and Access Management (Single Sign On,...

Responds to customer technical problems/issues related to hardware and networking via phone. - Assists customers by diagnosing problems and providing resolutions for technical service. - Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts. - Must have experiences in L1...

Job Title L1 Application Support Duration: 0-12 month(s) Primary Skill Application Programming Budget : 3K Description/Comment: -English & Mandarin (Traditional Chinese preferred, but open to Simplified Chinese too) - Bachelor’s Degree any field - Ability to communicate technical concepts clearly and effectively in English and Mandarin. - Work...

Tech Support L1/L2 Job ID: 5WWWW865 Location: Kuala Lumpur, Malaysia Work Mode: [Onsite | Hybrid] Job Type: [Permanent | Contract] Oxydata Software Sdn Bhd, a 100% Malaysian-owned IT company established in 2006, is a trusted technology partner specializing in Microsoft, Java, SAP, and Oracle platforms, delivering IT Managed Services, DevOps, Outsourcing, and...

**_ Responsibilities: _** - Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems. - Respond to service, product, technical, and customer - Resolve incoming internal or external businesses and end user's problems via telephone and e-support. -...