Current jobs related to Customer Service - Kota Damansara - EPS Ventures Sdn Bhd

  • Customer Service

    1 week ago

    Kota Tinggi, Malaysia Dropjer Service Point Full time

    Kami Sedang Mencari Pembantu Khidmat Pelanggan (customer service) di bahagian Operasi yang berumur 18-24 tahun untuk mengisi kekosongan jawatan di Syarikat kami. Dropjer Service Point, Kota Tinggi. Kelebihan : KWSP, SOCSO, SIP. Kelayakan : SPM,SKM,STPM, SIJIL, DIPLOMA ATAU SETARAF Fasiliti : Ruang Kerja Berhawa Dingin, Meja, Kerusi Pejabat, Telefon...

  • Customer Service

    2 days ago

    Kota Damansara, Malaysia Unique Scene International Sdn Bhd Full time

    Maintaining a positive, empathetic, and professional attitude toward customers at all times. - Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer...

  • Customer Service Specialist

    6 days ago

    Kota Damansara, Malaysia UrbanFox Pte ltd Full time

    We are seeking a Customer Service Professional to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. **Responsibilities**: - Handle customer inquiries and complaints - Answering and screening incoming phone calls and transferring them efficiently to the appropriate...

  • Customer Service Executive

    4 days ago

    Kota Damansara, Malaysia My US Pizza Sdn Bhd Full time

    **Customer Interaction**: - Monitor and respond to customer inquiries, comments, and feedback on social media platforms (e.g., Facebook, Instagram, Twitter) and the company website. - Provide timely and accurate information regarding menu items, promotions, and restaurant policies. - **Feedback Management**: - Collect and analyze customer feedback to...

  • Customer Service Representative

    4 days ago

    Kota Damansara, Malaysia BEAUREV GLOBAL SDN BHD Full time

    **Lead Generation and Prospecting**: Generating leads through various channels such as cold calling, social media, and referrals. Prospecting and qualifying potential clients or business partners based on their needs, budget, and fit with the company's offerings. - **Problem Resolution**: Investigating and resolving customer issues or complaints effectively...

  • Customer Service Representative

    1 week ago

    Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time

    **Position : Customer Service Representative** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product / solution to customers. -...

  • Customer Service Officer

    12 hours ago

    Kota Damansara, Malaysia Timesconsult Full time

    **Responsibilities**: - Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. - To exceed customers expectation in terms of customer service & accurate information. - Work in a team to achieve the required KPI elements and SLA. **Requirements**: -...

  • customer service cum operations

    12 hours ago

    Kota Tinggi, Johor, Malaysia Dropjer Service Point Full time 30,000 - 45,000 per year

    Kami Mencari calon berumur tahun, diutamakan lelaki yang bersemangat dan berdisiplin untuk menyertai pasukan kami sebagai Customer Service Operations di Dropjer Service Point, Sanggar KotaKELAYAKAN MINIMUMSPM / Sijil / DiplomaTUGAS & TANGGUNGJAWAB Mengurus dan merekod parcel pelanggan (imbas, terima, susun & serah) mengikut jenis kurier Menyusun, mengangkat...

  • Customer Service Representative

    1 week ago

    Kota Damansara, Malaysia ARACHEM (M) SDN BHD Full time

    **Responsibilities**: - To act as Liaison between customers and sales team to handle both pre-sales and post sales service function. - Provide outstanding customer service to improve customer satisfaction and relationship. - Handle department order processing and related operation tasks. Coordinate, analyze and improve customer service functions to meet...

  • Admin Customer Service

    2 weeks ago

    Kota Damansara, Malaysia MindAppz Full time

    Administrative - Carry out variety administrative and clerical tasks assigned by superior (mailing, scanning, printing) - Responsible to maintain an organized filing system - Develop and enhance the standard of procedure to drive continuous quality improvement - Answering phones calls and taking messages - Welcoming all visitors and interacting with them -...

Customer Service

2 weeks ago

Kota Damansara, Malaysia EPS Ventures Sdn Bhd Full time

**Position : Customer Service ( January Intake )**

**Tenure: 6 months**

**Working Location : Damansara Height**

**Salary : Up to RM3000**
- Make outbound call to existing and new customers.
- Assist customers to sign up SKDS or guide them to sign up SKDS via phone.
- Identify customers’ needs, clarify information, and offer suitable product / solution to customers.
- Follow communication scripts when handling different topics.
- Keep records of all conversations in our call centre database in a comprehensible way.
- Perform data entry and build customers database.
- Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service.
- Making sales or recommendations for products or services that may better suit client needs.

**Requirements & Skills**
- Fluency in Bahasa Malaysia & English. Ability to converse in Chinese or Tamil would be added advantage.
- Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice.
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- Understanding of company products, services, and policies.
- Proficiency with basic computers software i.e.: Microsoft Words & Microsoft Excel, and strong typing skills.
- Ability to ask prying questions and diffuse tense situations.
- Adaptability and accountability.

**Job Type**: Contract

**Salary**: RM2,800.00 - RM3,000.00 per month

Ability to commute/relocate:

- Damansara: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)