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Customer Service

2 weeks ago

Shah Alam, Malaysia YFL (Malaysia) Sdn Bhd Full time

To ensure incoming shipment correctly and timely key into WMS according to the KPI standard for all individual customers.
- Perform order processing in WMS for multiple customer, monitor order cut off time and release picking slip to operations on time.
- Update master maintenance in WMS.
- Maintaining pallet records accurately.
- Handle and resolve customer complaints.
- Communicate with customers if there’s any order related issue.
- To prepare replenishment list accordingly and pass to operations for physical replenishment.
- To ensure all documentations are being filed in a proper manner and do filling.
- To assist inventory audit activities such as Cycle Count and Stock Count.
- To assist on relevant preparation for Internal/ External Audit.
- To perform additional duty and task as per assigned by superior.

**Requirements**:

- At least 2 year's of working experience in Logistic/Warehousing field.
- Preferred with 3PL knowledge and Computer literate / WMS
- Specialist in Logistics & Supply Chain

Pay: RM2,000.00 - RM2,200.00 per month

**Benefits**:

- Additional leave
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Rotational shift
- Weekend jobs

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Diploma/Advanced Diploma (preferred)

**Experience**:

- Warehousing/Logistic: 2 years (preferred)