Mid-level Product Owner

1 week ago

Johor Bahru, Malaysia Kegmil Full time

**About Us**
- **Kegmil** is a holistic solution provider of mission critical Enterprise Systems, with a spike in Field Service Management software-as-a-service. We are a global team serving international clients, and strongly backed by Mitsubishi Electric (world leading manufacturer of products ranging from home electronics to satellite systems, headquartered in Japan)
- Our cloud-based, AI-enabled Field Service Management solution is #1 amongst B2B clients in Southeast Asia, and is adopted across various industries such as Elevator & Escalator, Data Center, Medical Equipment, Defence & Aerospace, Marine Offshore etc.
- Our offerings expand to Enterprise Resource Planning (ERP) systems integration and deployment - including Inventory Management Systems (IMS), HR Information Systems (HRIS), Customer Relationship Management (CRM), Procurement Systems and others

**Type of work: Hybrid (office in Singapore)**
**Location: must relocate to Singapore or travelling a lot (from Malaysia)**
**Role**:
We are seeking a strategically minded Product Owner to pilot the development of standardized product packages for SME clients in key verticals—starting with Electrical & Electronics (E&E). You will be based in Singapore to stay close to client needs while also driving modular, scalable product design.

**Responsibilities**:

- Work closely with SME clients (mainly E&E, HVAC, and Medical Equipment) to understand core operational flows and pain points.
- Design V1 of E&E industry packages: workflows, job templates, checklists, and configuration blueprints.
- Prioritize features with scalability and reuse in mind; avoid one-off customization traps.
- Collaborate with product designers, dev teams, and QA to define scalable implementations.
- Build and maintain documentation and playbooks for rollout, training, and onboarding.
- Test and validate assumptions across different clients in the same industry.
- Track metrics for package adoption and client satisfaction.

**Required Skills**:

- 3-5 years of experience in product ownership, business analysis, or client-facing implementation roles.
- Experience working with SaaS platforms, especially in FSM, ERP, or B2B operations.
- Excellent client communication and pattern recognition skills.
- Strong analytical and documentation abilities.
- Strategic thinker with execution discipline.
- Understanding of SME business culture in Singapore is a strong plus.

Pay: RM15,000.00 - RM22,000.00 per month

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