E-commerce Specialist

**Marketplace Management**
- Lead company’s e-commerce presence on key marketplaces such as Shopee and Lazada, ensuring product listings are accurate, optimized, and up to date.
- Manage compliance with platform-specific requirements, optimizing product titles, descriptions, images, keywords, and tags to boost visibility and sales.
- Prioritize growth and performance on established local marketplaces while driving entry and performance on emerging international platforms, particularly those in high-growth regions like Australia.

**Promotions and Campaign Execution**
- Plan and execute promotional campaigns aligned with marketplace calendars, leveraging opportunities during major sales events locally and internationally.
- Collaborate with the Marketing team to design marketplace-specific campaigns that align with broader brand strategies.
- Adapt and enhance promotional strategies during peak sales periods to maximize traffic and conversions, aligning with both local and international market trends.

**Performance Monitoring and Reporting**
- Track and analyze key performance metrics, including sales volume, conversion rates, and customer satisfaction, across marketplaces.
- Generate performance reports with actionable insights, ensuring consistent growth in core markets and identifying opportunities in new regions.
- Leverage analytics tools to understand market dynamics and inform strategic decisions for optimizing marketplace performance.

**Inventory and Order Management**
- Coordinate with teams to maintain optimal stock levels and avoid stock-outs.
- Oversee order fulfillment processes, ensuring timely and efficient delivery by working with warehouses and logistics providers across multiple regions.

**Competitive Analysis and Market Research**
- Conduct ongoing analysis of competitor products, pricing, and promotions to remain competitive.
- Stay updated on emerging e-commerce trends and adapt strategies to align with evolving consumer behaviors in both established and growth markets.

Pay: RM2,000.00 - RM4,500.00 per month

Schedule:

- Monday to Friday

**Experience**:

- E-commerce: 1 year (required)

**Language**:

- Mandarin (required)

Work Location: In person