Assistant Manager, Ecommerce Category Management

5 days ago

Petaling Jaya, Malaysia DKSH Full time

**Location**:Petaling Jaya, MY, MY**Job Function**:Information Technology**Requisition Number**:150989**Description**:
**Job Summary**

Focused on e-commerce growth for FMCG category clients from Singapore. Preferably to have some background in the e-Commerce function, involved in category management and experience dealing with e-retailers/B2B Quick Commerce.

**Responsibilities**:

- Responsible for end-to-end eCommerce performance including sales, availability, pricing, listings content, listing ranking, on-site visibility, off-site traffic generation, order management, order fulfillment, after-sales service etc
- Develop and implement sales strategies and generate sales revenue on behalf of clients across e-retailers and marketplaces
- Manage reporting of sales and projected sales/margin forecasts. Evaluate trends and form meaningful conclusions to facilitate strategic decisions
- Liaise with eCommerce and retail partners to build relationships and network, understand category and brand performance across channels and advise on strategies to drive and achieve business objectives
- Work closely with the cross-functional and cross-BU teams to ensure efficient and effective execution, leveraging support resources and standard operating procedures to ensure a reliable and consistent customer experience, aligned with best-practices (e.g. Modern Trade)
- Manage annual negotiations, including trading terms and conditions, to facilitate sales agreements and achieve targeted margins
- Conduct business reviews and develop deep insights and actionable recommendations from post-evaluation analyses and incorporate into customer strategies
- Manages inventory (ensure stock balancing between online and offline), promotional mechanism (e.g. bundles creation, discounts activation, vouchers etc)
- Manages trade claims recovery from clients within contractual terms and full compliance of APMS in A&P control
- Support in business development efforts in developing eCommerce solutions for clients, growing pipeline for new accounts/clients, and nurture and grow existing digital client account

**Job Requirements**:

- Minimally Bachelor's degree in related fields
- At least 3 years of experience in e-commerce related roles
- Good communication and interpersonal skills
- Preferably from a e-Commerce enabler/platform, Quick Commerce retailers (e.g. Foodpanda)

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