Restaurant Outlet Manager
4 days ago
Snap N Snack Melaka is your go-to spot for exceptional pasta with varieties fillings and malaysian twist western cuisine and creative fusion dishes. Located in the heart of Malacca at Taman 1 Lagenda, we praise ourself on delivering delicious meals and memorable dining experiences.
As we strive to upgrade our service, enhance our team dynamics, elevete our food quality, and refine our ambience, we need top-tier professionals who can drive these changes. Join us at Snap N Snack Melaka and be the forefront of our transformation. We are seeking a proactive and experienced Restaurant Manager to oversee daily operations and contribute to the overall success of the restaurant.
**Responsibilities**:
- Recruit, onboard, and train staff following company values and SOPs.
- Monitor staff performance, attendance, and discipline.
- Conduct training on upselling, customer service, and complaint handling.
- Achieve sales targets, involve in promotions and campaign.
- Ensure customer satisfaction and manage customers promptly.
- Control operational costs, manage inventory, and optimize staffing schedules.
- Regularly review sales and profitability reports, suggesting improvements.
- Maintain high standards of food quality, service, and hygiene.
- Lead the team effectively.
Requirements:
- Previous supervisory experience in F&B preferred.
- Strong leadership and communication skills.
- Organized, proactive, and results-driven.
- Comfortable using social media for promotions.
- Willingness to learn and adapt quickly.
**Benefits**:
- Competitive salary with performance incentives.
- Training and growth opportunities.
- Supportive and positive working environment.
- Opportunity to directly contribute to company growth.
Join Our Team
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Meal provided
- Opportunities for promotion
- Professional development
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