Customer Service Assistant

**Job Summary** Responsible for handling inquiries from customers and sales representatives regarding the company’s products and services. This includes researching and gathering information from internal policies, procedures, and documentation, coordinating with relevant departments to resolve issues, and ensuring customers are informed of updates and...

JOB PURPOSEThe primary objective of this role is to provide exceptional customer service to clients by addressing inquiries, resolving issues, and ensuring customer satisfaction. The Customer Service Representative acts as the liaison between the company and its customers, aiming to enhance the customer experience, maintain high customer satisfaction levels,...

**Job description** **Customer Service**: Greet customers warmly and ascertain problem or reason for calling. Deal directly with customers either face to face, by telephone or electronically. Stay up-to-date with new products and services. Open and maintain customer accounts by recording account information. Response promptly to customer inquiries. Arrange...

ABOUT USBeckhoff offers advanced automation systems based on PC-based control technology. The product range primarily covers industrial PCs, fieldbus components, drive technology, automation software, control cabinet-free automation, and hardware for machine vision. Components and system solutions from Beckhoff are used in a wide range of sectors and...

**Job description** Customer Service: Greet customers warmly and ascertain problem or reason for calling. Deal directly with customers either face to face, by telephone or electronically. Stay up-to-date with new products and services. Open and maintain customer accounts by recording account information. Response promptly to customer inquiries. Arrange...

Job Description: - Order, tracking, follow-up and documentation management - Process and track customer orders, ensuring timely updates and follow-ups. - Maintain and organize documentation related to purchase orders, sales order and shipments. - Coordinate with relevant teams (sales, qa, logistic, planners, sourcing, buyer) to ensure smooth order...

We are hiring for a leading company in semiconductor processing equipment manufacturing. Our Batu Kawan facility in Penang, Malaysia, plays a crucial role in supporting innovation in semiconductor technology. Focused on manufacturing, engineering, and research, we meet the growing demands of the semiconductor industry, contributing to advancements in...

**The Group You’ll Be A Part Of** - Customer service representative is part of the Spares operations organization. We work on customer's various after sales spares parts related need and be a point of contact to our internal as well as external customer. Our vision is to provide our customers & field service engineers best in class spares order management...

**Responsibilities**: - Handling day to day station operations. - Prepare duty roster and ensure the staffs meet the operational requirement. - Responsible in administrative tasks such as inventory, sales, customer service, reporting, cashier, bank-in and safety arrangement. - Responsible to take care the assets, report any damages. - Place a fuel order. -...

**Join Us if you want to be part of OUR LEADER**: - Malaysia **Largest** Industrial Electronic **Repair Company!**: - **Award Winning Company**! The 11th Malaysia Power Brand | 100 Most Influential Young Entrepreneur, Golden Bull Award, - Featured on: The Star, ChinaPress, CityPlus Radio, SME Magazine - **Over 10 years** of Strong Establishment! (**KL, JB,...