Payroll Expert

**Major accountabilities**:

- Assist the team in converting P&O strategic objectives into operational goals.
- Assist with the implementation of procedures and guidelines for all facets of P&O services (such as services, procedures, and continuous improvement), and offer customers and users guidance and help on issues and requests via training and consultation.
- Assist in determining and organizing the services that P&O Services will offer.
- Manage routine service requests, respond to inquiries, fix issues when feasible, or assist with problem solving in tight coordination with next level support and/or guidelines.
- Carry out user administration duties, such as access control.
- Monitor service requests and resolutions; examine error reports and inquiries.
- Encourage regular cost and efficiency evaluations in order to meet productivity targets.
- Aid in the control and planning of human costs.
- Encourage the assessment of the processes, services, and ongoing scope improvement.
- Contribute to national or business unit-level P&O Services projects.

**Key performance indicators**:

- P&O Services delivered on time with the right level of quality

**Minimum Requirements**:

- Higher education and equivalent work experience in finance, business administration or another similar field.
- English language skills - both written and spoken, excellent communication skills.
- At least 3 years of payroll data management experience.
- Optimizing customer value by creating and co-developing compelling customer-centric solutions.

**Work Experience**:

- Operations Management and Execution.
- Handling and supporting Malaysia statutory submission

**Skills**:

- Curiosity.
- Data Privacy.
- Employee Experience.
- Employee Onboarding.
- Hr Operations (Hr Ops)
- Human Resources Management.
- Identity And Access Management.
- Payroll.

Pay: RM2,000.00 - RM4,000.00 per month

**Benefits**:

- Additional leave
- Dental insurance
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus
- Yearly bonus