Shift Supervisor

1 week ago

Ipoh, Malaysia Kopi Kenangan Sdn Bhd Full time

Kenangan Coffee is a brand under Kenangan who owns Kopi Kenangan in Indonesia. We are the first F&B unicorn in SEA. Since we launched our first coffee retail outlet in KLCC Malaysia in Oct 2022; we have since grown to retail outlets and we are still expanding. We are committed to deliver quality coffee to fulfill the caffeine needs of young urban professionals in Malaysia.

We are therefore looking for **Shift Supervisor** to deliver the best quality of our beverages and give excellent service to the customers.
- At least 2 years experience as Shift Supervisor in F&B sector, preferably Coffee Outlet. Training will be provided with Certification at our Kenangan Academy.
- Prior experience in handling crew scheduling, inventory management; as well as understanding of sales and financial report.
- Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or public holidays.
- Maintain regular and consistent attendance and punctuality.
- Excellent communication skill & customer service oriented.

Job Role:

- Lead and coach Barista in beverage making and ensure team align with SOP to maintain the highest quality, consistent product standards and operational excellence.
- Ensure the store is clean, presentable, organized and well-stocked, ready for smooth and efficient operations at each shift.
- Provide good customer service to customer.
- Ensure and check inventory & equipment's related matters.

**Benefits**:

- Competitive Basic Salary
- Transportation / Attendance Allowance
- Meal Allowance
- 5 Working Days & 2 Days-Off
- Overtime
- Medical Claim (Outpatient [Clinics or Specialist], Dental, Optical & Yearly Medical Check-up)
- SOCSO, EIS, & EPF
- Training and Barista Certification
- Fast-Track Career Development and Progression

**More about Kenangan Brands**

Kenangan Brands owns multiple brands:

- Kopi Kenangan, a much loved coffee chain store with close to 800 outlets across Indonesia;
- Kenangan Coffee which we launched in Malaysia in 2022, where we now have more than 46 coffee chain stores in Selangor;
- Kenangan Coffee which we launched in Singapore in 2023, where we have 4 stores; and
- Kopi Kenangan Hanya Untukmu, our Ready-To-Drink FMCG subsidiary.

**Please be informed that we will not be sponsoring visa.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Meal allowance
- Opportunities for promotion
- Professional development
- Vision insurance

Ability to commute/relocate:

- Ipoh: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)

**Experience**:

- Barista: 1 year (preferred)

Willingness to travel:

- 50% (preferred)

Work Location: In person

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