IT Technical Support

**Join Our Team as a Technical Support Executive!** Are you passionate about technology and ready to provide exceptional technical support to our clients? We're looking for a dedicated Technical Support Executive to join our growing team! **Responsibilities**: - Provide technical assistance and support to our clients, addressing their inquiries and...

To understand overall technical support ticketing process and procedure. - Complete technical tasks and assignment according to ticketing system. - Track ticket status and make sure no missing SLA (service level agreement) complaints. - To prepare daily and detailed technical support reports to customers. - Updating daily and weekly status reports when...

**Requirement** **- Minimum Qualification: Diploma or SPM with at least 1 year Experience** **- Must have experience in any of the relevant fields: Access Control, CCTV System, Alarm System & Networking** **- Experienced with electrical wiring and electrical works as well able install cabling for any of this: Network/CCTV/Alarm/Access Control** **- Able to...

**Are you the one we are looking for?**If you are a person with a strong interest and knowledge in information technology, do not hesitate to approach us! We are seeking for long-term employee to work in our ambition team :) **We want you to join our team!** - Assist and ensure the day-to-day operational support of IT infrastructure, network system, and...

**Responsibilities** - Installing and configuring computer hardware, software, systems, and networks at the office - Providing technical support across the company - Repairing and replacing equipment as necessary - Provide support, including procedural documentation and relevant reports - Manage and schedule maintenance works & attend to ad-hoc service...

To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...

To maintain and ensure system security - Perform IT preventative maintenance **Job Requirement** - Prior experience in tech support, desktop support, or a similar role. - Proficiency in Windows OS environments. - Good understanding of computer systems, mobile devices and other tech products. - Attention to detail and good problem-solving skills. - Practical...

**Requirement**: **-Basic Knowledge computer skills**: - Able to communicate with several languages such English Malay Chinese will add advantage** **-Able to pick up new technical skills, work independently and meet deadlines with right sense of urgency** **-Good interpersonal attitude, good self-discipline and responsible** Pay: RM1,610.00 - RM2,800.00...

Provide technical support as required by the **Senior Technical Engineer**: - Assist in **troubleshooting and resolving** hardware, software, and network-related issues. - Set up, install, test, and maintain **technical equipment, tools, and systems**. - Assist in troubleshooting and resolving technical issues - Follow company procedures and guidelines for...

**Support Supertar**:Understand the operation flow of the customer and implement the ideal automation workflow. **Customer Focused**:Great communication skills with a genuine passion for helping others. **Problem-Solver**:Skilled at diagnosing and fixing technical issues effectively. **Adaptable**:Thrives in fast-paced environments and handles multiples...