Retail Assistant Luna-

5 days ago

Kuala Lumpur, Malaysia Luna Jewellery Full time

Retail Assistant will be responsible for ensuring the smooth running of in-store retail operations especially customer service, selling, restocking, merchandising, display and store’s cleanliness.
- **Accountabilities**:_

**Customer Service and Experience**
- Provide exceptional customer service by greeting and welcoming customers in a friendly and approachable manner & assisting customers with product selections, offering styling advice, and addressing inquiries.
- Manage customer complaints and enquiries in a professional manner, providing the best possible outcome.
- Ensure that customers have a positive shopping experience and leave the store satisfied.
- Monitoring activities and ensuring the implementation of SOPs to prevent incidents of shoplifting, shrinkage and/or accidents.

**Sales and Product Knowledge**
- Actively engage with customers to increase sales through upselling, cross-selling and suggestive selling techniques.
- Demonstrate a deep understanding of our product offerings/services and trend to effectively communicate product features, new trends and benefits to customers.
- Always aware of the store's inventory and up-to-date with new product releases and promotions.
- Assist in any all activities to achieve and exceed individual/team sales targets.

**Visual Merchandising and Store Presentation**
- Support the Store Manager in maintaining an appealing and organized store layout, ensuring products are neatly displayed, adequately stocked, and in accordance with brand guidelines.
- Actively participate in product replenishment, stock receiving, stock rotation and ensuring proper signages are in place.
- Collaborate with the visual merchandising team/Store Manager to create attractive displays to enhance the store's overall aesthetics.

**Point of Sale (POS) Operations**
- Process sales transactions accurately and efficiently using the store's POS system.
- Handle cash credit, and other payment methods securely and adhere to the store's cash handling policies.
- Assist Supervisor/Manager to prepare daily cash reports and reconcile discrepancies, if any.
- Assist Supervisor/Manager in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner.

**Store Operational Excellence and Inventory Management**
- Ensure compliance with company policies, SOPs and visual merchandising standards.
- Maintain a safe and clean store environment, ensuring proper care and storage of stocks, fixtures and furniture.
- Regularly check and restock supplies such as shopping bags, receipt rolls, and other essentials.
- Monitor and report any maintenance issues or safety concerns to the store management.
- Assist in monitoring stock levels, conducting regular stock counts, and alerting the need for stock replenishments in a timely manner.
- Participate in the conduct of ethical and periodical stock takes (as per SOP) with integrity.

**Team Collaboration**
- Work as part of a team to achieve sales goals and maintain a positive work environment.
- Assist colleagues during peak hours or when necessary.
- Attend staff meetings and training sessions to stay updated on product knowledge and company policies.

**Job Types**: Full-time, Permanent

Pay: RM1,500.00 - RM1,700.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- Fluent in English and Malay (Speaking and Writing) (preferred)

Work Location: In person

  • Retail Assistant

    1 week ago

    Kuala Lumpur, Malaysia LC WAIKIKI RETAIL MALAYSIA SDN BHD Full time

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically: - Sales floor assistants - Warehouse clerks - Cashiers **Qualifications and qualities that we are seeking**: - Minimum SPM. - Fluent in English and Malay. - Computer literate. - Strong basic math skills. - Great...

  • Retail Assistant

    3 days ago

    Kuala Lumpur, Malaysia LC WAIKIKI RETAIL MALAYSIA SDN BHD Full time

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically: - Sales floor assistants - Warehouse clerks - Cashiers **Qualifications and qualities that we are seeking**: - Minimum SPM. - Fluent in English and Malay. - Computer literate. - Strong basic math skills. - Great...

  • Retail Assistant

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 8,000 - 12,000 per year

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically:Sales floor assistantsWarehouse clerksCashiersQualifications and qualities that we are seeking:Minimum SPM.Fluent in English and Malay.Computer literate.Strong basic math skills.Great customer service.Professional at...

  • retail assistant

    20 hours ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 29,424 per year

    A branch of LC WAIKIKI, an Istanbul - based retail chain, based at TRX Mall and we are looking to hire sales Assistant , specifically:Sales floor assistantWarehouse clerkCashierQualification and qualities that we are seeking:Minimum SPM.Fluent in English and MalayComputer literateStrong basic math skillGreat customer serviceProfessional at work place and...

  • Retail Assistant at Mytown Shopping Centre

    3 days ago

    Kuala Lumpur, Malaysia Megan Retail Sdn Bhd Full time

    Attend to customers’ inquiries and provide professional customer service - Assist customers in selecting jewellery and provide product knowledge - Handle daily sales transactions (cash and card payments) - Manage and maintain inventory, including stock arrangement and price tagging - Ensure cleanliness and tidiness of the retail outlet at all times -...

  • Retail Sales Assistant

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia LC Waikiki Retail Malaysia SDN BHD Full time 24,170 per year

    A branch of LC Waikiki, an Istanbul-based retail chain, based at Berjaya Times Square and we are looking to hire sales assistants, specifically:Sales floor assistantsWarehouse clerksCashiersQualifications and qualities that we are seeking:Minimum SPM.Fluent in English and Malay.Computer literate.Strong basic math skills.Great customer service.Professional at...

  • Full Time Retail Assistant at Mytown Shopping Centre

    3 days ago

    Kuala Lumpur, Malaysia Megan Retail Sdn Bhd Full time

    Attend to customers’ inquiries and provide professional customer service - Assist customers in selecting jewellery and provide product knowledge - Handle daily sales transactions (cash and card payments) - Manage and maintain inventory, including stock arrangement and price tagging - Ensure cleanliness and tidiness of the retail outlet at all times -...

  • Full Time Retail Assistant at Megan Isetan Klcc

    1 week ago

    Kuala Lumpur, Malaysia Megan Retail Sdn. Bhd. Full time

    **JOB DESCRIPTIONS**: 1. Attend to customers’ inquiries and provide customer service in meeting customer expectations 2. Resolves customer issues in a timely and professional manner 3. Manage and monitor inventory, stock and products 4. Price tagging and arrangement of stocks 5. Carry out the daily work of live operations 6. Attend and manage retail sales,...

  • Retail Assistant

    3 days ago

    Kuala Lumpur, Kuala Lumpur, Malaysia PLC PET LOVERS CENTRE SDN. BHD. (RETAIL) Full time 2,000 - 2,300 per year

    ResponsibilitiesA customer service representative who supports the day-to-day business operations of the retail store in meeting sales target/KPIs in line with business objectives.Perform cashiering functions in terms of product purchase by balancing cash registers.Recommend and promote product or PLC membership sign-ups and renewals to meet customers' needs...

  • Retail Associate

    20 hours ago

    Kuala Lumpur International Airport, Selangor, Malaysia Valiram (Retail) Full time 20,000 - 30,000 per year

    About ValiramValiram was established in 1935 in Kuala Lumpur, Malaysia, originally specializing in the textile trade. Today, Valiram is Southeast Asia's leading luxury goods and 360° retail specialist with presence in Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam and the Philippines.Operating more than 500 stores, a number...