Operation Assistant
20 hours ago
**E-commerce Order Management**:
- Check and print daily orders from platforms like Shopee, TikTok Shop, Shopify, etc.
- Ensure all customer and product information is accurate before processing.
- **Parcel Packing & Preparation**:
- Pack parcels neatly and according to SOP (including labels, free gifts, invoices if needed).
- Ensure every parcel is correctly labeled for the respective courier service (e.g., J&T, NinjaVan, DHL).
- **Courier Handling & Handover**:
- Sort and organize parcels by courier type.
- Ensure all parcels are handed over or ready for pick-up on time.
- **Shipping Status Update**:
- Update tracking numbers in the system or platform if required.
- Monitor delivery status and assist in follow-ups if issues arise.
- **Stock Management**:
- Update stock levels after order fulfillment to avoid overselling.
- Assist in stock checking and regular inventory counts.
- **Basic Quality Check**:
- Ensure items are in good condition and match the order before packing and shipping.
- **Daily Operational Support**:
- Help arrange and store new incoming stock.
- Assist other teams (e.g., production team) with tasks like tagging, sorting by size, etc.
- **Ad-hoc Tasks**:
- Assist during warehouse sales, product launches, restocking events, or special campaigns.
- Perform other duties as assigned by the Operations Supervisor.
Pay: RM1,700.00 - RM1,800.00 per month
**Benefits**:
- Free parking
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
Ability to commute/relocate:
- Semenyih: Reliably commute or planning to relocate before starting work (preferred)
Work Location: In person
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