Quality Analyst and Team Lead

Position: Quality Analyst - Native Japanese Location: Bayan Lepas, Penang Salary Range: RM12,000 Language: Japanese + English Specialization: QA exp in Customer Service background Target Onboarding Date: ASAP Type: Full-time Shift: Regular shift and/or 24/7 NOTE: BPO QA experience is required Skills and Experience: - Minimum a bachelor's degree -...

**Quality Analyst preferred Mandarin Speaker** Location: Selangor **Responsibilities**: - Construct searches and reports designed for automated analysis and topic identification in - recorded conversations from a contact centre environment. - Make recommendations and define strategies that solve critical business problems, through - both established...

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's...

OverviewJob SummaryIf you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for youQualificationsMain Requirements:Experience in supporting fintechExperience in preparing and presenting written project status reports and executive briefingsPhenomenal...

OverviewJob SummaryThe Quality Assurance (QA) Supervisor will be responsible for managing QA staff, ensuring timely and effective implementation of all company's policies, procedures, and maintaining a system of quality and reliability testing for the products and development processes. Reports directly to QA Manager.QualificationsRequirementsCustomer...

* Experience in managing quality control/quality analysis organization or leading cross functional quality improvement projects and teams. - 3+ years of demonstrated management ability across diverse functions (direct reports, cross functional relationships, 3rd party vendors. etc.) - Proven track record of collaborating with cross-functional groups to...

The Quality Assurance Supervisor in a Business Process Outsourcing (BPO) environment is responsible for overseeing the quality assurance team to ensure the delivery of high-quality services and customer satisfaction. This role involves monitoring and evaluating the performance of customer service representatives, implementing quality standards, and providing...

World-leading approaches in finance are fundamental to our success. Our Financial Analysis team has a broad and important responsibility. We rely on our analysts to develop, interpret and implement financial concepts for planning and control. Their technical analysis of present and future financial performance informs all kinds of management decisions and...

QualificationsMain Requirements:Bachelor's degree or equivalent diploma in any disciplineCandidate must be able to work on rotational shift (3 shift / 5 working days)Minimum 1 years' experience as QA in call centerMust be proficiency in English & Cantonese in terms of written, reading and speakingAble to start work immediately is...

Overview: Job Summary **If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!** Qualifications: **Main Requirements**: - Experience in supporting fintech - Experience in preparing and presenting written project status reports and...