Restaurant Manager
2 weeks ago
We are looking for a hands-on, customer-focused **Restaurant Manager** to lead our full-service **pizzeria** in **Petaling Street**, serving a dynamic mix of locals and tourists. The restaurant operates until **11:00 PM**, offering a vibrant dine-in experience with a full range of dishes including pork, alongside a curated wine selection.
As the Restaurant Manager, you'll be responsible for **front-of-house and back-of-house operations**, team leadership, customer satisfaction, sales performance, and upholding the brand's high service standards.
**Key Responsibilities**
- Lead daily operations across service, kitchen, and bar areas to ensure smooth workflow
- Build and coach a strong service and kitchen team (including scheduling and performance management)
- Monitor food quality, service levels, and guest satisfaction; act quickly to resolve issues
- Work closely with the Executive Chef to drive service consistency
- Handle inventory, cost control, sales tracking, and outlet-level P&L accountability
- Ensure hygiene, safety, and food handling compliance at all times
- Manage guest relations and maintain high online ratings and reputation
- Liaise with HQ on marketing, HR, procurement, and operations initiatives
**Requirements**:
- Proven experience as a Restaurant Manager or Assistant Manager in a full-service dining environment
- Strong leadership, people management, and customer service skills
- Comfortable managing a **high-volume, late-night** outlet (operating until 11:00 PM)
- Experience in **pork-serving** or **non-halal** establishments
- Basic knowledge of wine and F&B pairings is a bonus
- Tech-savvy with POS and basic reporting tools
- Able to work on weekends and public holidays
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: RM5,500.00 - RM7,000.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Application Question(s):
- Are you a Malaysian citizen or PR?
- Are you comfortable working in a non-halal environment that serves pork and alcohol (wine)?
- Can you commit to a closing shift up to 11:00 PM, including weekends and public holidays?
- Are you willing to work at our outlet located in Petaling Street (KL city centre)?
Work Location: In person
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