Customer Service Operation
8 hours ago
**Position**:Customer Service Operation
**Working Location**:Puchong
**Working Days/Hours**:6 Days a Week / Normal Working Hours
**Employment Type**:3 Months Contract (renewable)
**Reporting Date**: Immediately
**Salary**:RM 2,700 - RM 4,000
**Job Descriptions**:
- Handle high volumes of inquiries and resolve issues promptly.
- Serve as a key point of contact, ensuring a professional and empathetic customer experience.
- Collaborate with internal departments
- Identify recurring customer issues and support service strategy improvements.
- Stay updated on policies, systems, and operational changes.
- Analyze customer feedback to enhance satisfaction and loyalty.
**Job Requirements**:
- Diploma / A-Level / Degree in Business Administration or a related field.
- Fluent in English, Bahasa Melayu and Mandarin.
- Previous customer service experience is an advantage; fresh graduates are welcome.
- Excellent communication and interpersonal skills.
- Strong understanding of customer service and logistics processes.
- Able to work under pressure and manage multiple tasks effectively.
- Team spirit, adaptability, and eagerness to learn.
Only shortlisted applicants will be notified.
**Job Type**: Contract
Contract length: 3 months
Pay: RM2,700.00 - RM4,000.00 per month
Schedule:
- Day shift
Work Location: In person
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