L1 Application Support

Job Details:Work Location: Kuala LumpurContract Duration: 12 monthsWorking Hours: L1 (shift hours), L2 (8.45am - 5.45pm)Offered Salary: RM 6,000 (Level 1), RM 9,000 (Level 2)Job Responsibilities1. Application Operations SupportProvide daily operational support for business applications, ensuring smooth execution of Incident, Problem, Request, and Change...

Manage escalation process of issues from L1 - Mentor Technical Support Specialists L1, giving them support too - Own and track tasks within SLAs - Troubleshoot platform issue raised by clients, - Procifient in any 4 areas: No-SLQ(Mongo), Linux/Unix systems, JSON & XML syntax, RESTFul API, GIT - Knowledge in AWS Cloud/Azure; - MUST HAVE skills**:CONFLUENCE...

Experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Types**: Permanent, Contract Contract length: 12 months Pay: RM1,314.79 - RM7,653.33 per month **Benefits**: - Health insurance - Maternity leave - Opportunities for promotion -...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

experience in L1,L2 support with at least 5+ years of experience, trouble shooting, managing stack holder, understanding SLA documents, SQL, Mongo BD, API, MS office **Job Type**: Contract Contract length: 12 months **Salary**: RM2,370.05 - RM7,000.00 per month **Benefits**: - Health insurance - Professional development Schedule: - Monday to Friday

Position Title: Technical Support Expert – L2 (App Support)Reporting to : Technical Support ManagerLocation: GTOWER, KLCCTeam : Technical Support (APAC, ANZ, EMEA and US support)Our client: IT solutions Provider, MNC with presence in over 116 countriesResponsibilities:Ability to keep Customer at the forefront of all requests and advocate for the Customer's...

**Job description** **Job Description for Application Support, Executive** **Job Summary** system is up and ready for the business. **Responsibilities**: - Monitor the routine batch jobs completed without errors. - Execute service recovery or escalate to L2 support team. - Track production incidents in issue tracking system. - Update the manual and...

**Job Title**: SOC L1 Analyst **Employment**:Permanent (full-time) **Budget**: 5000 RM **Work Location**: Sentul. Kuala Lumpur, Malaysia **Mode**:Onsite **Required Skills**: Have proven experience in SIEM, SECURITY OPERATIONS, MICROSOFT SENTINEL **Job Type**: Permanent Pay: RM2,186.54 - RM5,160.22 per month **Benefits**: - Health...

L1 / L2 Production Support (Unix shell scripting, Sql)Experience in Unix commands, SQL queriesRecent experience in working with Java J2EE applications will be additional advantageExperience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Unix, SQLKnowledge of web applications, batch jobs, JBOSS,...