Admin Coordinator

4 days ago

Melaka, Malaysia Unipac Engineering Full time

**Sales Coordinator**

The Sales Coordinator plays a critical role in supporting the sales team and ensuring the smooth execution of sales operations. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

**Key Responsibilities**

**1. Sales Administration & Support**
- Assist the sales team in daily administrative tasks, including preparing quotations, processing sales orders, and following up on inquiries.
- Coordinate internally across departments (logistics, finance, and operations) to ensure timely and accurate order fulfilment.

**2. Customer Relationship Management**
- Act as a key point of contact for customers, providing timely updates on order status, delivery schedules, and product availability.
- Address and resolve customer inquiries or issues, escalating to the appropriate personnel when necessary.

**3. Sales Reporting & Documentation**
- Maintain accurate records of sales transactions, client communications, and pricing agreements.
- Generate periodic sales reports, forecasts, and performance analysis for management review.

**4. Order and Inventory Coordination**
- Monitor inventory levels in collaboration with the warehouse team to ensure stock availability.
- Track shipment schedules and coordinate with logistics to ensure timely delivery of goods.

**5. Meeting & Event Coordination**
- Organize meetings, appointments, and sales presentations for the sales team.
- Support the planning and execution of trade shows, exhibitions, or promotional events.

**6. Administrative & Operational Support**
- Manage and update customer databases and CRM systems.
- Assist with the preparation of proposals, contracts, and other sales-related documentation.

**Key Requirements**

**Education & Background**
- Diploma or Bachelor's degree in Business Administration, Marketing, or a related field.

**Experience**
- 1-2 years of experience in a sales support, coordination, or customer service role.
- Fresh graduates with strong communication and organizational skills are encouraged to apply.

**Skills & Competencies**
- Strong written and verbal communication skills.
- Excellent organizational, time-management, and multitasking abilities.
- High level of attention to detail and accuracy.
- Ability to work independently as well as part of a team in a fast-paced environment.

**Technical Proficiency**
- Experience with CRM or ERP systems (e.g., Salesforce, SAP, or equivalent) is an advantage.

**Personal Attributes**
- Customer-focused with a proactive and positive attitude.
- Able to handle pressure and meet tight deadlines.
- Strong interpersonal skills and a collaborative mindset.

**Job Types**: Full-time, Permanent

Pay: RM2,000.00 - RM3,000.00 per month

**Benefits**:

- Free parking

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

**Language**:

- English (required)
- Bahasa (required)

Work Location: In person

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