Restaurant Manager

1 week ago


George Town, Malaysia EPS Ventures Sdn Bhd Full time

**Job Descriptions**:

- Manage and coordinate all reservations and bookings to ensure smooth guest flow.
- Oversee the front-of-house operations, ensuring exceptional customer service and seamless dining experience.
- Liaise with the kitchen and back-of-house staff to maintain high food quality and presentation standards
- Monitor and manage inventory, ensuring efficient stock control and recommending necessary purchases.
- Implement and refine processes and procedures to drive operational efficiency.
- Prepare and analyze daily, weekly, and monthly reports on restaurant performance.
- Lead, train, and motivate staff, fostering a culture of excellence and continuous improvement.
- Ensure compliance with health, safety, hygiene, and legal regulations.
- Handle customer feedback and resolve service-related issues promptly.
- Collaborate with chefs and bartenders to curate an engaging dining and entertainment experience.
- Monitor operational costs and drive profitability through cost control measures.

**Job Requirements**:

- Minimum 5 years of experience in operations or reservations management within the hospitality industry.
- Strong leadership, problem-solving, and team management skills.
- Excellent communication and interpersonal skills to engage with guests and staff.
- Proven ability to multitask and prioritize effectively in a fast-paced environment.
- Experience in inventory management and cost control.
- Proficient in restaurant management and reservation systems, as well as MS Office.
- A passion for the hospitality industry and Japanese cuisine.
- Flexibility to work evenings, weekends, and peak dining hours.

Pay: RM5,000.00 - RM7,000.00 per month

Schedule:

- Day shift
- Night shift

Work Location: In person


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