Executive, Emergency Response

Functional Responsibilities The Emergency Response Executive is responsible to assist the Emergency Response Manager for development, implementation, maintenance, oversight and continuously improving an effective Safety Management System (SMS) in Emergency Response, in accordance to regulatory, company, ICAO and IOSA requirements; and ensure continuous compliance to all applicable local and international regulations and standards. Role Responsibilities a. Strengthen AirAsia brand image and customer advocacy b. Promote AirAsia’s culture within the organisation c. Ensure transparency and promote good governance d. Develop talents and strengthen staff’s capability; ensure all staff receive appropriate training. Functional Duties 1.0 Safety Policy and Objectives 1.1 Assist Emergency Response Manager to: a. Establish a well-organised and functional Emergency Operation Centre (EOC) for use in the event of an emergency. b. Formulate, review and update Emergency Response Manual (ERM) regularly. c. Formulate, review and update Station Emergency Response Plan for all AAB stations (AK IN). d. Formulate, review and update Station Emergency Response Plan for all AAB destinations (AK OUT) e. Prepare and submit investigation report, report from ERP implementation and exercise report to Head of Corporate Safety, Safety Review Meeting Committee and other relevant parties. f. Coordinate and collaborate with Crisis Management Team and other stakeholders for the implementation of AAB Emergency Response Plan; especially for: i. Establishment and management of Terminal Emergency Centres and Humanitarian Assistance Centre (HAC). ii. Assist Crisis Communication Team in managing media and press requirement, in such a way that the reputation of AirAsia Berhad is protected. iii. Deployment of Field Team to required stations/locations for the provision of humanitarian support assistance. iv. Financial allocations for the provision of logístical supports such as transportation, accommodations, meals and other commissaries required g. Establish an efficient coordination with authorities, non-governmental organisations, volunteers’ organisation and contracted parties for the support and assistance during implementation of AAB Emergency Response Plan. h. Plan and procure necessary equipment and facilities for the operational implementation of ERP at EOC and stations. i. Collaborate with other interested parties (volunteers, NGOs, local authorities) for ER capacity development within AAB. j. Maintain an accurate and updated manual, plans and records of all safety related policies, procedures and processes with regard to emergency response within AAB. Documentation should be in digital and hardcopy where necessary. 2.0 Safety Risk Management 2.1 Assist Emergency Response Manager to: a. Conduct HIRA on ER activities as and when required. b. Evaluate, recommend and review Risk Mitigations and corrective actions taken. 3.0 Safety Assurance 3.1 Assist Emergency Response Manager to: a. Conduct periodic internal ERP surveillance audit at all current and newly opened AAB stations. b. Plan and conduct Crisis Simulation Exercise (Table-top exercise) for Crisis Management Team members at regular interval. Evaluate and recommend new policy, procedures and process to improve readiness of corporate ERP. c. Monitor and oversight Station ERP exercise/training yearly. Evaluate and recommend new policy, procedures and process to improve readiness of Station ERP. d. Plan and conduct Document Collection exercise at regular interval. Evaluate and recommend new policy, procedures and process to improve readiness of corporate ERP. e. Assist, support and oversight on Emergency Response operations management of change process at Headquarters and Stations. f. Monitor and review effectiveness of mitigations/corrective actions taken at Headquarters and Stations. 4.0 Safety Promotion 4.1 Assist Emergency Response Manager to: a. Collaborate with other stakeholders (GHA, recognized training institution) in the formulation of Emergency Response Plan training syllabus and program(s) for initial and re-current certification. b. Plan and conduct initial and re-current ERP training for Crisis Management Team members. c. Plan and conduct initial and re-current Emergency Planning and Response Course for all AAB Station Managers. d. Collaborate with other stakeholders (People and Culture, GHA) for the conduct of Special Assistance Team (SAT) training. e. Plan and conduct Emergency Response awareness training program for AAB staff, when required. f. Publication and distribution of ER Safety Notice/Circular to Station Managers and AAB staff Role Duties Assist Emergency Response Manager to: a. Develop annual plan and budget for sub-department to align with department-wide’s strategy. b. Lead Manual and Plan development and amendment to ensure all documentations are align with business objectives and regulatory requirements c. Track operating progress and result against an