Customer Support Assistant

Company DescriptionEan Label Industry Sdn. Bhd., established in 2007, is a trusted packaging printing company specializing in high-quality stickers, labels, flexible packaging, and box packaging for diverse industries. With over 16 years of experience, our mission is to act as a partner in our customers' success by providing innovative and value-added...

Job Description : Provide support and daily issue resolution. Identifying, diagnosing, and resolving the level one issues in computer hardware and software as laptops and PCs Providing assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc....

We are seeking a dedicated and organized individual to join our team as a Customer Support Assistant. The ideal candidate will be responsible for managing customer inquiries, maintaining client databases, providing general administrative support, and assisting in various operational tasks. This role requires excellent communication skills, a customer...

Job Title: Bilingual Customer Support SpecialistLocation: KLLanguage Requirement: Arabic and MandarinWorking Hours: 5-day work week, rotational shiftResponsibilities:Provide high-quality customer service in both Arabic and English, responding promptly to customer inquiries and issuesOffer support through various channels (such as online chat, email, etc.) to...

Working location : KL Sentral Preferred Thai / Vietnamese speaker. Role & Responsibilities: - Take call and provide accurate answers to customer queries. - Delivery excellent customer support & services and always offering patient assistance. - Respond to customer’s inquiries over knowledge acquired through training (client product, continuous...

**Job Description: Business and Customer Support Personal Assistant & Secretary** Position Overview: We are seeking a proactive, organized, and versatile individual to join our team as a Personal Assistant & Secretary, with a primary focus on business and customer support. In this role, you will be responsible for providing comprehensive assistance to the...

**Responsibilities**: 1. As L1 support engineer, be responsible for the technical support and resolution of customer cloud problems. Including but not limited to daily consulting issues, technical issues and troubleshooting. 2. As L1 support engineer and the back-end team, track key customer needs and bugs, and cooperate with the production and research...

**Responsibilities**: - Practice standard customer service policy (eye contact, greet customer, smile, offer assistance & say thank you); - Attending to walk-in customers and phone inquiries and complaints in the branch; - Opening and maintaining customer accounts for all products & services; - Performing transactions for all products and services as per...

Prepare quotations, handle in-coming orders and write sales orders Data Management - update project information and source for project information. Attend to customers’ phone calls Follow-up on payments/collections Coordinate with Technical and Logistics depts. Check claim of sales staff and assist sales staff in documentation work Attend to walk in...

We are looking for a dedicated and customer-focused **Customer Support Representative** to join our team. In this role, you will be the first point of contact for our customers, providing timely and effective assistance to resolve their inquiries, complaints, and issues. Your goal is to ensure customer satisfaction while maintaining the company’s high...