Customer Service Representative

**Working Hours : 2pm - 10pm** **RESPONSIBILITIES** - Assisting with order placements, cancellations, returns, exchanges, and tracking shipments. - Providing product information and recommendations. - Handling complaints, resolving issues, and escalating complex problems to relevant departments. - Investigating order issues (e.g., delayed/missing packages,...

**Requirements**: Roadside Assistance Agents take calls from customers who are needing immediate assistance. Agents handle incoming calls and initiate outbound calls to customers while noting down key information. Agents are expected to follow established methods and procedures, handle all calls swiftly and efficiently, meet all quality-related metrics and...

**Job Title**: Customer Service **Location**: Ikon Connaught **Company**:Peak Fitness **Employment**Type: Full-Time About Peak Fitness: Peak Fitness is a dynamic and rapidly growing fitness company dedicated to helping our members reach their health and wellness goals. We offer top-notch fitness programs and a supportive community to create a positive...

Location: Office is based in Bangsar **Salary**: RM1500 - RM1700 + Shift Allowance RM60 (after training) + Technical Allowance RM200 (after training) + Transport Allowance Max RM200 (after training) Requirement: - Minimum SPM holder with 1 year of Customer Service experience, pass in BM, English, Maths & Sejarah - Good communication skills in both English...

_**Location: Sunway Visio, Cheras**_ **ROLE POSITIONING AND OBJECTIVES**: Service Executive (SE) is responsible for answering incoming transactions, solving order related problems and providing quality service that exceeds customer’s expectation via chats. An SE is required to represent the organisation appropriately to all customers and partners. **WHAT...

**About Us**: Brighten Business Consulting Sdn Bhd is a leading digital marketing and manpower outsourcing agency based in Hong Kong, with branches in Malaysia, Taiwan, UK, and Australia. With a decade of expertise in marketing, business strategy, and technology solutions, we specialize in delivering top-notch professional services to assist global clients...

Company DescriptionUniversity Book Store Malaysia (UBSM) is a dynamic organization serving as a retailer, wholesaler, and publisher for educational and academic content in various formats. UBSM prides itself on its commitment to enriching the learning experience for students and educators.Role DescriptionThis is a full-time, on-site role for a Sales and...

As the Executive – Service Quality Assurance, you will be responsible for identifying training needs, delivering effective training programs, and monitoring service calls to ensure high-quality customer interactions. Your role is essential in supporting service excellence and enhancing customer experience.Key Responsibilities:Collaborate with department or...

Job Summary As an E-Commerce; Customer Service Live Chat Representative, you will be the first point of contact for customers reaching out via our live chat system. Your role is to provide prompt, professional, and effective support to resolve inquiries, issues, or concerns, while delivering a positive customer experience that reflects our brand...

To attend and respond to customer queries and to ensure that resolutions or related problems are handled in timely manner and in accordance to performance standards Ensure meeting service targets in achieving service, productivity and quality assurance level. To meet daily targets. Assist in creating ways for delivering excellent customer service or problems...