Avp, Custody Operations Readiness

At **Citi**, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients - whether they be consumers, corporations, governments or institutions - to help them meet their biggest opportunities and face the world's toughest challenges.

**Shape your Career with Citi**

Citi’s **Securities Services** **(SS)** supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as **AVP, Custody Operations Readiness - Business Analyst (Hybrid)** (Internal Job Title: Securities & Derivatives Sr Analyst - C12) based in Kuala Lumpur, Malaysia. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life.

**In this role, you’re expected to**:

- Ensure the consistency and completeness of design and implementation for the end-to-end process. for Custody Operations (Trade Management, Asset Servicing, Cash, FX)
- Support all Custody Operations initiatives including follow-up, resolution and closure of open items as well as identifying and developing continuous improvement opportunities.
- Develop and maintain strong relationships across the business units to implement and standardize processes.
- Communicate effectively with process owners to facilitate the completion and tracking of initiatives
- Interface directly with Internal stakeholders on daily basis
- Running workshops with stakeholder/Internal SMEs to understand the end-to-end process while identifying any automation blockers and the suitability of the process for automation.
- Calculate automation % and FTE benefit and build effort estimates and perform initial prioritization
- Present summary of findings to the Custody Operations Management and walk them through to-be design of the automated process.
- Provide outputs for weekly due diligence updates with stakeholders
- Understanding the risks, assumptions, and dependencies associated with the process
- Analyze business processes and identify areas of opportunity to implement RPA
- Work closely with development team to ensure requirements are accurately mapped and suitable for development
- Be involved in all process automation activities from the initial prioritization, development and testing through implementation and continuous improvement.
- Build, review, and own Process Definition Documentation
- Build, review, and own test plans and test cases, facilitate the gathering of test data
- Resolve complex process problems which require an in-depth evaluation of basic securities processing procedures and industry standards
- Offer advanced solutions for assigned custody and FX processing areas
- Serve as a Project Analyst under a Project or Program Manager to analyze, identify and support the program through solution identification, requirements gathering, test management or test lead as needed by the program
- Act as a Project Manager for risk reduction and operational efficiency as needed Work as part of Geographically diverse virtual team structure to deliver exceptional solutions for Custody Programs
- BA function to support regulatory and enhancement driven Custody Operations projects in the region Design and test solutions in test environments for functionality or client testing coordination and liaising with all internal stakeholders as needed
- Serve as analytical or procedural expert for securities processing deliverables/initiatives
- 5-8 years of relevant experience
- Consistently demonstrates clear and concise written and verbal communication skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Securities and Derivatives Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and a